Jalen Lewis
Baton Rouge
Summary
Dynamic security professional with extensive experience at Ochsner Medical Center, excelling in public safety and emergency response. Proven ability to implement effective crowd control and de-escalation techniques, enhancing safety protocols. Recognized for strong incident documentation skills and fostering positive guest relations, ensuring a secure environment for all stakeholders.
Overview
16
16
years of professional experience
Work History
Armed Security Officer
Ochsner Medical Center
09.2024 - Current
- Monitored access points to ensure safety of patients, staff, and visitors.
- Conducted regular patrols of facility to identify security risks and maintain order.
- Responded promptly to alarms and emergency situations, coordinating with local law enforcement when necessary.
- Assisted in implementing security protocols for special events within the medical center.
Security Officer
Private Company
09.2021 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Responded promptly to incidents, assessing situations and implementing appropriate responses.
- Implemented safety protocols that improved overall security measures across assignments.
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
Garden Associate
Home Depot
09.2019 - 04.2024
- Collaborated with team members to ensure cleanliness and safety of the garden department area.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Coordinated merchandise planning and allocation across multiple departments to optimize inventory levels.
- Analyzed sales trends to inform seasonal product selections and promotional strategies.
- Developed and delivered training programs to enhance employee skills and knowledge.
- Processed transactions accurately and efficiently, ensuring customer satisfaction during high-volume periods.
Receiver
Schneider Paper Products
01.2019 - 04.2019
- Managed inventory receipt processes to ensure accuracy and efficiency.
- Trained new employees on safe handling and storage of paper products.
- Conducted regular quality checks on incoming shipments for compliance with standards.
- Collaborated with warehouse team to streamline receiving workflows and reduce delays
Loader and Unloader
Katoen Natie
07.2018 - 01.2019
- Operated forklifts and pallet jacks to efficiently load and unload goods.
- Inspected incoming and outgoing shipments for accuracy and damage prevention.
- Coordinated with team members to optimize workflow and minimize downtime.
- Maintained clean and organized work areas to ensure safety compliance.
- Developed strategies to enhance loading procedures, improving overall efficiency.
Garden Associate
Home Depot
03.2016 - 07.2018
- Assisted customers in selecting plants and gardening supplies, enhancing overall shopping experience.
- Maintained inventory levels by restocking products and organizing displays effectively.
- Provided expert advice on plant care, landscaping, and pest management to foster customer satisfaction.
- Collaborated with team members to ensure cleanliness and safety of the garden department area. de
- Maintained high customer satisfaction levels through timely deliveries and professional interactions.
- Maintained accurate records of deliveries, contributing to efficient inventory management.
- Ensured accuracy of purchase orders, minimizing errors and delays in deliveries.
- Managed customs compliance for smooth import/export operations, ensuring timely deliveries.
Sales Associate
Foot Locker
12.2014 - 01.2016
- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained accurate inventory levels through regular stock checks and replenishment.
- Collaborated with team members to achieve daily sales targets effectively.
- Provided product knowledge and recommendations, boosting customer satisfaction.
- Built relationships with customers to encourage repeat business.
Playland Attendant
Celebration Station
05.2013 - 11.2013
- Provided exceptional customer service by assisting guests with inquiries and ensuring a positive experience.
- Operated arcade machines and ensured functionality for guest enjoyment and engagement.
- Assisted in maintaining cleanliness and organization of entertainment areas to enhance guest satisfaction.
- Collaborated with team members to efficiently manage event setups and breakdowns for group bookings.
- Trained new attendants on operational procedures, enhancing team efficiency and service quality.
Summer Intern
Urban Restoration Enhancement Corporation
05.2009 - 08.2009
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Assisted in data collection and analysis for ongoing projects.
- Supported team in developing presentations and reports for stakeholders.
- Coordinated logistics for meetings and events, ensuring smooth operations.
- Engaged with team members to foster a collaborative work environment.
Education
No Degree - Criminal Justice
Southern University And A&M College
Baton Rouge, LAHigh School Diploma -
Glen Oaks High
Baton Rouge, LA05-2015
Skills
- Public safety
- Body armor usage
- Report writing
- Guest relations
- Computer skills
- Incident documentation
- De-escalation techniques
- Crowd control
- Emergency response
Timeline
Armed Security Officer
Ochsner Medical Center
09.2024 - Current
Security Officer
Private Company
09.2021 - Current
Garden Associate
Home Depot
09.2019 - 04.2024
Receiver
Schneider Paper Products
01.2019 - 04.2019
Loader and Unloader
Katoen Natie
07.2018 - 01.2019
Garden Associate
Home Depot
03.2016 - 07.2018
Sales Associate
Foot Locker
12.2014 - 01.2016
Playland Attendant
Celebration Station
05.2013 - 11.2013
Summer Intern
Urban Restoration Enhancement Corporation
05.2009 - 08.2009
No Degree - Criminal Justice
Southern University And A&M College
High School Diploma -
Glen Oaks High
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