Jalyn Davenport
Shreveport
Summary
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
8
8
years of professional experience
Work History
Patient Access Service Representative
Willis Knighton Medical Center
07.2021 - Current
- Improved patient satisfaction by efficiently registering patients and verifying insurance information.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Determined patient financial needs and referred eligible patients to proper county, state, or federal agencies to obtain financial assistance.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Utilized electronic health record systems proficiently, contributing to overall efficiency in documentation management.
- Assisted in training new hires on departmental protocols, contributing to a more efficient workforce.
Assistant Manager
Off Broadway Shoes
01.2020 - 03.2021
- Customer service
- Supervised and help train staff
- Managed sales team to provide optimal support for customers.
- Kept track of inventory
- Ensured the store was well stocked and restocked as needed
- Ensured consistent store cleanliness.
- Displayed merchandise to maximize purchase appeal interact with customers and resolve complaints if needed
- Earned promotion to assistant manager after demonstrating exceptional work ethic and team engagement.
Filing Clerk/Receptionist
A Center for Hope and Change
03.2017 - 06.2019
- Answering telephone calls
- Scheduling appointments
- Filing and faxing paperwork
- Provide excellent customer/patient service
- Teamwork
- Input pertinent information into computer
- Organized and cleaned work area
Education
Associate Of Applied Science - Healthcare Management
Bossier Parish Community College
Bossier City, LAAssociate Of Business Administration - Business Administration
Bossier Parish Community College
Bossier City, LA05.2024
Skills
- Research
- Documentation review
- Marketing
- Presentation Skills
- Business Management
- Business Development
- Negotiation
- Administrative experience
- Market Research
Personal Information
Willing To Relocate
Timeline
Patient Access Service Representative
Willis Knighton Medical Center
07.2021 - Current
Assistant Manager
Off Broadway Shoes
01.2020 - 03.2021
Filing Clerk/Receptionist
A Center for Hope and Change
03.2017 - 06.2019
Associate Of Applied Science - Healthcare Management
Bossier Parish Community College
Associate Of Business Administration - Business Administration
Bossier Parish Community College
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