JALYN LEBLANC
Luling
Summary
I am a consistent, friendly and engaging employee with history of delivering excellent customer service in busy retail settings. I am an employee eager to apply time management and organizational skills in various environments. I am also a responsible and motivated student ready to apply education in the workplace and future endeavors. I can offer effective communication skills with the ability to handle challenging work that may appear. Furthermore, I have experience with medical documentation and patient interaction allowing for effective healthcare delivery.
Overview
5
5
years of professional experience
Work History
Medical Scribe
Scribeamerica
01.2024 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
BabySitter
Krista Lafrance
09.2022 - Current
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Communicated with children's parents or guardians about daily activities, behaviors and related issues.
- Administered medication and minor first aid to sick and injured children.
Cashier
Zack Zillner
01.2020 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Processed refunds for worn, damaged and broken merchandise.
Desk Assistant
Jennifer Huey
01.2021 - 05.2022
- Opened, sorted and distributed incoming mail to employees.
- Contacted building maintenance with Student-related requests.
- Organized and managed student records, maintaining strict compliance with data privacy laws.
- Answered, screened and forwarded calls with efficiency and accuracy.
- Kept reception area, break area and conference room clean and orderly.
- Performed photocopying, printing and filing with maximum efficiency.
Education
Master of Science - Molecular Medicine
Tulane University
New Orleans, LA05.2023
Bachelor of Science - Biology, Pre- Medicine
The University of Louisiana At Monroe
05.2022
Skills
- Customer Service
- People Skills
- Friendly, Positive Attitude
- Reliable and Responsible
- Problem-Solving
- Honest and Dependable
- Call Response and Transfer
- Credit and Cash Transactions
- Verbal and Written Communication
- Schedule and Calendar Management
- Computer Skills
- Editing and Proofreading
Accomplishments
- Accepted in Tulane's Master Program in Fall 2022
- Is a member of the sophisticated organization of Alpha Kappa Alpha Sorority Inc.
- Received recognition for maintaining high customer satisfaction
- Received academic recognition scholarship
Activities
- Volunteered at Animal shelter in Monroe, Louisiana
- Helped at Soup Kitchen in Monroe, Louisiana
- Assisted in seminar for Boys and Girls club of Monroe, Louisiana
Timeline
Medical Scribe
Scribeamerica
01.2024 - Current
BabySitter
Krista Lafrance
09.2022 - Current
Desk Assistant
Jennifer Huey
01.2021 - 05.2022
Cashier
Zack Zillner
01.2020 - Current
Bachelor of Science - Biology, Pre- Medicine
The University of Louisiana At Monroe
Master of Science - Molecular Medicine
Tulane University
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