Jalyne Smith
Dynamic receptionist with proven expertise at Baton Rouge Orthopedic Clinic, excelling in appointment scheduling and customer relations. Demonstrated proficiency in data entry and front desk operations, ensuring efficient patient flow and high satisfaction. Recognized for maintaining confidentiality and enhancing operational efficiency through effective communication and meticulous record management.
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Work History
Receptionist
3 Years 6 Months- Greeted patients and managed front-desk check-in and check-out processes.
- Scheduled appointments and coordinated follow-up visits across clinic providers.
- Verified patient demographics and updated records in electronic medical systems.
- Collected copays and prepared encounter paperwork for billing review.
- Assisted with insurance verification and referral coordination for specialty visits.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma
I have completed the Medical Billing and Coding program through Preppy!