Summary
Overview
Work History
Education
Skills
References
Timeline
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JAMEELA MAYS

Alexandria

Summary

Dynamic server and bartender with a proven track record at Walk-On’s Sports Bistreaux, excelling in customer service and conflict resolution. Recognized for enhancing guest experiences through attention to detail and order accuracy, while training new staff to uphold high standards. Committed to maintaining a vibrant atmosphere and ensuring food safety practices.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Walk-On’s Sports Bistreaux
Alexandria
11.2021 - 07.2025
  • Delivered exceptional service in a fast-paced, high-volume sports bar environment by taking accurate orders, upselling, and maintaining guest satisfaction.
  • Prepared and served a wide range of alcoholic and non-alcoholic beverages, in compliance with state and local alcohol laws.
  • Maintained a clean and organized bar and dining area, restocking supplies, and ensuring all health and safety standards were met.
  • Built strong relationships with regular patrons, contributing to a welcoming, and energetic atmosphere.
  • Assisted guests with food and drink selections, including allergy-friendly and dietary-conscious options.
  • Managed multiple tables and bar guests simultaneously, prioritizing tasks to ensure prompt, friendly service.
  • Trained new staff on service protocols, drink recipes, and guest engagement strategies.

Drive Thru Cashier

Whataburger
Pineville
01.2020 - 10.2021
  • Operated drive-thru register efficiently, processing cash, credit, and mobile payments.
  • Delivered friendly, accurate customer service while taking orders and addressing inquiries.
  • Coordinated with kitchen staff to ensure timely order preparation and delivery.
  • Worked flexible shifts, including nights and weekends, to support team coverage.
  • Memorized menu items and promotions to effectively upsell products.
  • Assisted in various areas, including front counter and food preparation, to maintain team productivity.

Education

Bachelor of Science - Health Services Administration

University of Louisiana
Lafayette, LA
05.2029

High School Diploma -

Tioga High School
Tioga, LA
05.2022

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Attention to detail
  • Order accuracy
  • Food safety practices
  • Table setting
  • Positive guest interactions
  • Cash handling
  • Daily specials memorization

References

References available upon request.

Timeline

Server/Bartender

Walk-On’s Sports Bistreaux
11.2021 - 07.2025

Drive Thru Cashier

Whataburger
01.2020 - 10.2021

Bachelor of Science - Health Services Administration

University of Louisiana

High School Diploma -

Tioga High School

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JAMEELA MAYS