Summary
Overview
Work History
Education
Skills
Timeline
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James Bittner

New Orleans

Summary

Experienced server offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with knowledge of various cuisines. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Overview

10
10
years of professional experience

Work History

Server

High Hat Cafe
New Orleans
09.2024 - Current
  • Proficient in Aloha POS system, menu knowledge as well as ingredients to appease all dietary/allergy restrictions to the best of my ability.
  • Easily maintains a positive attitude in a high stress and fast paced environment while utilizing the steps of service.

Server

Elysian Events Catering
New Orleans
06.2024 - Current
  • Served at various high-end, high-volume events around the city, including weddings, Tales of the Cocktail Awards dinner and multiple Official Super Bowl parties.
  • Able to adapt to different working situations, locations and co-workers to ensure event hosts and guests are satisfied.

Server

Skybox Tap House
Honolulu
06.2023 - 05.2024
  • Served guests at both the bar rail and tables, taking and delivering food & drink orders, and proficient use of the Toast POS system.
  • Entertained a wide variety of international customers and utilizing Google Translate to better meet the needs of customers.

Server

Memoirs Catering
Honolulu
06.2022 - 06.2023
  • Set up and breakdown of events in addition to serving upward of 150 guests at a time.
  • Catered many high profile clients and venues throughout the island of Oahu.

Server

Domenica Restaurant
New Orleans
07.2017 - 03.2020
  • Assessed customer needs, and up sold products and services to maximize sales.
  • Collaborated with kitchen staff to ensure timely food delivery and quality standards.

Server

Balise Resraurant
New Orleans
02.2016 - 06.2016
  • Provided exceptional customer service to enhance dining experience for guests.
  • Handled customer inquiries and resolved issues efficiently to maintain satisfaction.

Education

Associate's - MARKETING

UNIVERSITY OF NEW ORLEANS
LA
09.2025

Skills

  • Customer service
  • Communication skills
  • Wine pairings
  • Task prioritization
  • Allergy awareness
  • Positive and professional

Timeline

Server

High Hat Cafe
09.2024 - Current

Server

Elysian Events Catering
06.2024 - Current

Server

Skybox Tap House
06.2023 - 05.2024

Server

Memoirs Catering
06.2022 - 06.2023

Server

Domenica Restaurant
07.2017 - 03.2020

Server

Balise Resraurant
02.2016 - 06.2016

Associate's - MARKETING

UNIVERSITY OF NEW ORLEANS

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