Jamie Davis
Baton Rouge,LA
Summary
Dedicated Customer Service Professional dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adapt in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills, hardworking, combined with a superior knowledge of the customer service industry.
Overview
8
8
years of professional experience
Work History
Accounts Payable Specialist
Jm Test Systems - Test Equipment Calibration, Sales And Rental
10.2023 - Current
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Improved cash flow management by negotiating favorable payment terms with Vendors.
- Contributed to year-end closing process by ensuring all outstanding payables were accurately recorded.
- Conduct Monthly Check runs.
- Updated vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Helped financial accuracy through reconciliation of vendor statements and company records and Credit card Transactions.
- Maintained 100% accuracy while processing 200 plus purchase orders per day.
Sales Associate
Sally's Supply Store
08.2020 - 08.2022
- Maintained up to date knowledge of products and services
- Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing
- Worked to address all customer concerns in a timely and effective manner
- Handled large volume of calls on a day to day basis with a sense of calm and good work ethic
- Developed successful tactics to sell products and services to customers
- Worked to understand the needs of each customer
- Identified and maximized sales opportunities, and increased customer retention rates.
Direct Service Worker
Absolute Home Health Care
08.2020 - 09.2021
- To move and turn the physically seized patients
- Help the patients in routine tasks like brushing, bathing, shaving, combing hair etc
- Look after their basic necessities like food, medicines and make sure the timely consumption of both
- Keep timely reports of their blood pressure and heart rate
- Answer their calls and brief the updates to visitors
- Document all the information related to the condition of patients
- Gather the medical supplies and keep note of stock
- To assist nurses in some medication procedures and safety aids
- Transfer patients from one place to another
- To carry on basic necessities like first aid, dressing wounds etc
- Provided superiors with work logs, demonstrating accountability.
Customer Sales Representative
Rue 21
07.2017 - 08.2018
- Greeted customers in a friendly and helpful manner
- Provided high quality customer service to customers
- Handled sales transactions and returns in a timely manner
- Answered all questions regarding products and promotions
- Aimed to keep customers satisfied and returning to Rue 21
- Maintained up-to-date knowledge of all retail promotions.
Direct Service Worker
Absolute Home Health Care
12.2015 - 03.2017
- To move and turn the physically seized patients
- Help the patients in routine tasks like brushing, bathing, shaving, combing hair etc
- Look after their basic necessities like food, medicines and make sure the timely consumption of both
- Keep timely reports of their blood pressure and heart rate
- Answer their calls and brief the updates to visitors
- Document all the information related to the condition of patients
- Gather the medical supplies and keep note of stock
- To assist nurses in some medication procedures and safety aids
- Transfer patients from one place to another
- To carry on basic necessities like first aid, dressing wounds etc
- Provided superiors with work logs, demonstrating accountability.
Education
Social Work -
Southeastern Louisiana University
High School Diploma -
Central High School
Baton Rouge, LA2015
Skills
- Customer Service Skills
- Problem Solving Skills
- Excellent Communication Skills
- Troubleshooting Skills
- Multitasking Skills
- Mediation and Negotiation Skills
- Marketing Strategies
- Data Inputting
- Invoice Processing
- Entry Verification
- Data Entry
- Account Reconciliation
- Attention to Detail
References
References available upon request
Timeline
Accounts Payable Specialist
Jm Test Systems - Test Equipment Calibration, Sales And Rental
10.2023 - Current
Sales Associate
Sally's Supply Store
08.2020 - 08.2022
Direct Service Worker
Absolute Home Health Care
08.2020 - 09.2021
Customer Sales Representative
Rue 21
07.2017 - 08.2018
Direct Service Worker
Absolute Home Health Care
12.2015 - 03.2017
Social Work -
Southeastern Louisiana University
High School Diploma -
Central High School
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