Jamie Delahoussaye
New Iberia
Overview
21
21
years of professional experience
Work History
Medical Receptionist
Southern ENT
08.2024 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed multi-line phone system and pleasantly greeted patients.
- Obtained payments from patients and scanned identification and insurance cards.
Medical Receptionist
Bryant Medical Group
03.2024 - 08.2024
- Kept waiting room neat and organized by stacking magazines, removing trash, and
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Receptionist
Dr. Thomas Curry
10.2004 - 03.2024
- Reduced no-shows by implementing appointment reminder system through phone calls or text messages.
- Performed various administrative tasks by filing, copying and faxing documents.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Education
Associate - Medical Information Technology
Remington College
Lafayette, LA07.1997
High School Diploma - General Studies
New Iberia Senior High School
New Iberia, LA05.1991
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
Timeline
Medical Receptionist
Southern ENT
08.2024 - Current
Medical Receptionist
Bryant Medical Group
03.2024 - 08.2024
Medical Receptionist
Dr. Thomas Curry
10.2004 - 03.2024
Associate - Medical Information Technology
Remington College
High School Diploma - General Studies
New Iberia Senior High School