Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jamie Jinks

Shreveport

Summary

Dynamic RN Care Manager with a proven track record at OBVAMC, excelling in quality improvement and compassionate patient care. Skilled in clinical judgment and health promotion, I enhanced patient satisfaction and outcomes through effective communication and interdisciplinary collaboration, implementing evidence-based practices that significantly reduced medication errors. I have experience with starting a Flu program for employees as well as running an Employee Health program.

Overview

21
21
years of professional experience
1
1
Certification

Work History

RN Care Manager RN 3

OBVAMC
04.2023 - Current
  • Administered medications accurately and safely, reducing medication errors and adverse reactions.
  • Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
  • Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
  • Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
  • Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.

Chief Nursing Officer

Post Acute Medical Specialty Hospital
10.2020 - 04.2022
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
  • Designed and implemented standards of care for nursing and patient care.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Provided direct nursing care to patients when personnel was short-staffed.
  • Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
  • Supervised staff of [Number] registered nurses, [Number] licensed practical nurses and [Number] certified nursing assistants.
  • Coordinated patient care services and managed clinical cost control.
  • Maximized staff and patient protections by enforcing optimal disease prevention protocols. Participated in Flu program and was responsible for Employee Health testing
  • Interviewed, hired, instructed and mentored employees and promoted high level of care quality to patients.
  • Assisted with preparation of budget and expense reports.
  • Ensured compliance with regulatory requirements through regular audits, policy updates, and ongoing education for staff members.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.

Staff RN Endoscopy Clinic

Ochsner Medical Center
08.2019 - 09.2020
  • Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
  • Implemented medication and IV administration, catheter insertion, and airway management.
  • Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
  • Assessed physical, psychological, physiologic, and cognitive status of patients.
  • Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.

Nursing Manager-Nursing Administration Support

University Health
03.2016 - 03.2019
  • Improved patient care by implementing evidence-based nursing practices and protocols.
  • Championed quality improvement projects that led to enhanced clinical outcomes and increased efficiency in nursing processes.
  • Fostered a culture of continuous improvement by leading team training sessions on new technologies and best practices in nursing management.
  • Recruited hired, and onboarded top nursing talent to strengthen our team''s capabilities further.

Nursing Supervisor-Neurosurgery Floor

University Health
04.2013 - 03.2016
  • Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
  • Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
  • Delegated tasks and provided leadership for [Number] nurses and support personnel.
  • Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.

Assistant Director of Quality Management

LSUHSC
04.2004 - 04.2013

There was a 3 year gap in 5/06-9/09 where I was a SAHM of 3 boys. I re-entered at my previous hospital as a resource nurse then promoted to my previous position as Assistant Director of QM.

  • Provided expert guidance on regulatory compliance matters, ensuring adherence to industry standards and government regulations.
  • Enhanced customer satisfaction by ensuring consistent production of high-quality products and timely resolution of issues.
  • Evaluated new technologies for potential integration into existing systems, optimizing workflow efficiencies and improving overall performance metrics.
  • Oversaw supplier audits, verifying adherence to company specifications and industry standards.
  • Conducted root cause analyses to identify sources of non-conformances, developing effective corrective action plans accordingly.
  • Managed a team of quality control specialists, fostering collaboration and professional growth.
  • Championed a culture of excellence within the organization through ongoing education on best practices in quality control management.
  • Conducted extensive data analysis to monitor trends in product defects, recommending corrective actions when necessary.

Education

Master of Health Care Administration - Health Care

Kaplan University
Davenport, IA
05-2016

Bachelor of Science - Nursing

Northwestern State University
Natchitoches, LA
05-1985

Skills

  • Basic life support
  • Clinical judgment
  • Compassion and empathy
  • Quality improvement
  • Health promotion
  • Geriatric care
  • Research utilization
  • Community health

Certification

BLS 2025

Timeline

RN Care Manager RN 3

OBVAMC
04.2023 - Current

Chief Nursing Officer

Post Acute Medical Specialty Hospital
10.2020 - 04.2022

Staff RN Endoscopy Clinic

Ochsner Medical Center
08.2019 - 09.2020

Nursing Manager-Nursing Administration Support

University Health
03.2016 - 03.2019

Nursing Supervisor-Neurosurgery Floor

University Health
04.2013 - 03.2016

Assistant Director of Quality Management

LSUHSC
04.2004 - 04.2013

Master of Health Care Administration - Health Care

Kaplan University

Bachelor of Science - Nursing

Northwestern State University
Jamie Jinks