Jamie Painter
Pearl River
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
AWG
Pearl River
07.2022 - Current
- Assisted customers with inquiries and product information effectively.
- Handled customer complaints, providing appropriate solutions and support.
- Processed orders accurately using company's order management system.
- Trained new staff on customer service protocols and procedures.
- Developed strong customer relationships to encourage repeat business.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Assistant
High Tech Solutions Trucking LLC
Pearl River
08.2012 - 06.2023
- Coordinated daily logistics and scheduling for transportation operations.
- Assisted in maintaining accurate shipment records and documentation.
- Communicated effectively with drivers and clients regarding delivery updates.
Education
GED -
Northshore Tech
Pearl River, Louisiana04-2005
Skills
- Customer relationship management
- Order processing
- Product knowledge
- Complaint resolution
Timeline
Customer Service Representative
AWG
07.2022 - Current
Assistant
High Tech Solutions Trucking LLC
08.2012 - 06.2023
GED -
Northshore Tech