Janay Antoine
Lafayette
Summary
Accomplished, energetic, and college-educated professional with over 10 years of success in a fast-paced business environment. Proven expertise in management, customer service, accounts receivable and payable, legal, and office/clerical work. Quick to grasp new concepts and adept at handling multiple jobs and positions simultaneously. Authorized to work in the US for any employer.
Overview
17
17
years of professional experience
Work History
Social Services Director
Landmark of Acadiana
07.2024 - Current
- Conduct resident interviews and complete social assessments
- Assist with admissions and check in’s
- Coordinate with home health companies for resident care
- Participate in community activities and marketing duties
Legal Assistant
Laborde Earles Law Firm
04.2023 - 07.2024
- Assist litigation paralegals and attorneys with their clients and caseloads
- Verify medical balances
- Request Medical Bills and Medical Records
- Assist with trial prep
- Answering phone calls and customer service
Assistant General Manager
Campus Apartments
10.2018 - 04.2023
- Responsible for managing all accounting reports for the apartment complex
- Accounts receivable and accounts payable
- Collecting and processing all rental payments, managing outstanding balances from residents, collection calls, processing invoices and getting Purchase order numbers, filing evictions
- Answering phones, assisting residents with any issues, scheduling tours, giving tours
- Interviewing potential candidates for positions with the company
Social Services Analyst2
Department of Children and Family Services
08.2016 - 10.2018
- Responsible for processing SNAP applications
- Includes scheduling appointments, conducting interviews with clients, collecting all required paperwork and determining eligibility
Office Director
Service Tool Company
10.2012 - 08.2016
- Manage and coordinate overall sales and business accounts for12 salesmen spanning the Midwest region
- Responsible for processing sales orders, invoicing of orders, price verification, coordination with the tool warehouse, answering phone lines and customer service
Receptionist
Dore Dore Salon
08.2011 - 10.2012
- Responsible for answering multiple phone lines, greeting clients, appointment scheduling for clients, manage schedules for hair stylists, product sales, money handling, keeping the salon clean and organized
Customer Service
Office Depot
06.2008 - 05.2009
- Cashier, completing print jobs for customers and businesses, stamp making, answering phone lines, making catalogs and calendars for customers, preparing packages and making labels for UPS shipping
Education
Bachelor of Arts - Sociology
University of Louisiana at Lafayette
Lafayette, LA05.2011
High School Diploma -
New Iberia Senior High
New Iberia, LA05.2006
Skills
- Customer Service
- Management
- Data Entry
- Accounting
- Microsoft Programs
- Litigation
- Microsoft Office
Additional Information
- Skills
- Clerical
- Purchasing
- Telephone Systems
- Sales
- Proficient Typing skills
- Data Entry
- Judgment and Decision making
- Knowledge of office equipment
Timeline
Social Services Director
Landmark of Acadiana
07.2024 - Current
Legal Assistant
Laborde Earles Law Firm
04.2023 - 07.2024
Assistant General Manager
Campus Apartments
10.2018 - 04.2023
Social Services Analyst2
Department of Children and Family Services
08.2016 - 10.2018
Office Director
Service Tool Company
10.2012 - 08.2016
Receptionist
Dore Dore Salon
08.2011 - 10.2012
Customer Service
Office Depot
06.2008 - 05.2009
Bachelor of Arts - Sociology
University of Louisiana at Lafayette
High School Diploma -
New Iberia Senior High
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