Jane Riche
Bunkie
Summary
Results-driven Medical Biller & A/R Representative with Christus Healthcare, skilled in claims processing and appeals management. Demonstrated expertise in insurance verification and patient account management, enhancing customer satisfaction through effective communication. Committed to HIPAA compliance, I consistently identified process improvements, ensuring accuracy and efficiency in billing operations.
Overview
14
14
years of professional experience
Work History
Medical Biller & A/R Representative
Christus Healthcare
Alexandria
10.2010 - 11.2024
- Completed and submitted appeals for denied claims.
- Executed account updates and noted account information in company data systems.
- Answered customer questions to maintain high satisfaction levels.
- Reviewed patient accounts for accuracy and completeness, and submitted claims to insurance companies.
- Applied HIPAA privacy and security regulations while handling patient information.
- Identified potential areas of improvement in existing processes or procedures.
- Performed insurance verification, pre-certification and pre-authorization.
- Reviewed claims for coding accuracy.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
Education
High School Diploma -
Bolton High School
Alexandria, La.05-1975
Skills
- Claims processing
- Insurance verification
- Patient account management
- Appeals management
- HIPAA compliance
- Customer service
Timeline
Medical Biller & A/R Representative
Christus Healthcare
10.2010 - 11.2024
High School Diploma -
Bolton High School
Similar Profiles
MELODY JANZENMELODY JANZEN
Registered Nurse Pre-OP/PACU/Intra-OP at Christus HealthcareRegistered Nurse Pre-OP/PACU/Intra-OP at Christus Healthcare
Larriqua EvansLarriqua Evans
Medicaid Collector IV at Christus HealthcareMedicaid Collector IV at Christus Healthcare
Chasity ElliottChasity Elliott
Materials Specialist at Christus HealthcareMaterials Specialist at Christus Healthcare