Janessa Heath
Denham Springs
Summary
Dynamic professional with extensive experience as a Deportation Officer at Immigration & Customs Enforcement, skilled in investigative techniques and crisis management. Proven track record of enhancing operational efficiency and exceeding targets, while fostering teamwork and cultural sensitivity. Committed to maintaining compliance with immigration laws and ensuring public safety through effective policy enforcement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deportation Officer
Immigration & Customs Enforcement
11.2025 - Current
- Conducted thorough assessments of deportation cases to ensure compliance with federal regulations.
- Coordinated with law enforcement agencies to facilitate secure transport of detainees.
- Managed case documentation and maintained accurate records in compliance with agency standards.
- Implemented process improvements that enhanced efficiency in case review procedures.
- Analyzed trends in deportation cases, providing insights to enhance operational decision-making processes.
- Developed training materials that improved onboarding processes for new staff members.
- Provided training to junior officers in investigative techniques and tactics, enhancing overall team performance and effectiveness.
- Conducted interviews and interrogations, obtaining critical information for successful case outcomes.
- Prepared comprehensive reports for submission to immigration courts, facilitating informed decision-making processes.
- Demonstrated commitment to professional development by attending training courses and staying current on industry best practices.
- Executed arrest warrants, ensuring that dangerous individuals were removed from society promptly.
- Contributed to agency goals by exceeding target quotas for arrests, deportations, and case closures regularly.
- Maintained up-to-date knowledge of immigration laws and policies, ensuring accurate enforcement decisions were made consistently.
- Assisted in the apprehension of criminal aliens, contributing to a safer community environment.
- Enhanced public safety by conducting thorough investigations and enforcement operations.
- Monitored trends within assigned jurisdiction through regular analysis of data, enabling proactive responses to emerging threats.
- Streamlined deportation processing by improving coordination among various government departments and foreign consulates.
- Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Prevented illegal trafficking of people and narcotics.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
Correctional Officer
Geo Group Inc
01.2018 - 06.2023
- Monitored inmate behavior to maintain safety and order within facility.
- Conducted thorough searches of inmates and property to prevent contraband introduction.
- Responded to emergencies, utilizing de-escalation techniques to resolve conflicts effectively.
- Prepared detailed reports on incidents, ensuring accurate documentation for legal compliance.
- Led team meetings to discuss operational improvements and foster a culture of accountability among staff.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted regular inspections of facilities to identify potential hazards and maintain safety standards.
- Monitored inmate behavior to ensure compliance with safety and security protocols.
- Implemented conflict resolution strategies to de-escalate situations among inmates effectively.
- Trained new staff on operational procedures, safety protocols, and emergency response tactics.
- Coordinated daily activities, ensuring adherence to schedules for inmate programs and services.
- Developed reports on incidents and activities, maintaining accurate records for management review.
- Collaborated with law enforcement agencies to ensure seamless communication during emergencies.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Booked new inmates into facility and processed inmates for release.
- Coordinated with law enforcement agencies to ensure smooth transfer of inmates.
- Facilitated effective emergency response drills, preparing staff for potential crises.
- Conducted security checks of inmates and living areas.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Assisted in intake and release of inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
Correctional Sergeant
Louisiana State Penitentiary
04.2018 - 06.2019
- Supervised daily operations of inmate housing units, ensuring adherence to safety protocols.
- Conducted regular inspections of facilities and equipment to maintain security standards.
- Trained and mentored new correctional officers in procedures and policies.
- Developed and implemented strategies for conflict resolution among inmates and staff.
- Monitored inmate behavior to identify potential security threats, initiating appropriate interventions.
- Handled inmate counts and searches for missing inmates.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Completed daily work report sheets and delegated tasks to employees.
- Verified all prison visitors carried proper identification and had no contraband before entering institution.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Contributed to creating a safer environment for both staff and inmates by maintaining vigilance, reporting concerns, and addressing potential hazards promptly.
- Ensured compliance with federal, state, and local regulations by staying up-to-date on changes in laws and guidelines related to corrections work.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Participated in development of correctional policies and procedures.
- Coordinated responses to emergency situations arising in different prison locations.
- Coordinated responses to critical incidents effectively ensuring minimal disruption to facility operations.
Residential Services Specialist
Pinecrest Supports and Services Center
02.2012 - 09.2017
- Developed and implemented individualized support plans for residents, enhancing their daily living skills.
- Coordinated multidisciplinary team meetings to assess resident progress and adjust care strategies effectively.
- Trained new staff on best practices in resident care, ensuring adherence to organizational policies and procedures.
- Monitored and evaluated resident behavior, providing timely interventions to foster positive outcomes.
- Facilitated recreational activities that promoted socialization and improved quality of life for residents.
- Conducted regular assessments of residential environments, identifying areas for improvement to enhance safety and comfort.
- Supervised maintenance teams efficiently, ensuring high-quality workmanship while adhering to established timelines and budgets.
- Initiated energy-saving initiatives at various properties leading to reduced utility expenses without compromising on residents'' comfort levels.
- Provided ongoing training and development opportunities for staff members, fostering a culture of continuous improvement within the team.
- Led initiatives aimed at increasing community engagement, strengthening relationships between residents and local organizations.
- Utilized strong communication skills to resolve conflicts between residents diplomatically, maintaining a positive living environment for all parties involved.
- Assisted residents with basic activities of daily living.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Designed and implemented various activities to encourage socialization and aid residents in identifying potential.
- Remained alert to problems or health issues of clients and competently responded.
- Monitored and assisted residents through individual service plans.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in conducting needs assessments to identify key areas of service needs.
- Monitored progress towards service plan goals.
- Provided support to social service clients in navigating available resources.
- Developed and maintained accurate records of programs and services.
- Participated in meetings with stakeholders to discuss program objectives and strategies.
- Developed and implemented strategies to enhance quality of social services.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Monitored and evaluated impact of social services on community.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
Education
Bachelor of Science - Criminal Justice
Louisiana State University Alexandria
Alexandria, LA12-2020
Diploma - Medical Assistant
Blue Cliff College
Alexandria, LA10-2010
Skills
- Immigration laws
- Cultural sensitivity
- Multilingual proficiency
- Intercultural training
- Maintaining confidentiality
- Investigative techniques
- Policy enforcement
- Task delegation
- Teamwork and collaboration
- Problem-solving
- Crisis management
- Time management
- Problem-solving abilities
- Attention to detail
- Decision-making
- Firearms handling
- Law enforcement
- Legal requirements
- Customs records
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Deportation Officer Training - FLETC 7 WEEKS.
Languages
Spanish
Limited Working
Timeline
Deportation Officer
Immigration & Customs Enforcement
11.2025 - Current
Correctional Sergeant
Louisiana State Penitentiary
04.2018 - 06.2019
Correctional Officer
Geo Group Inc
01.2018 - 06.2023
Residential Services Specialist
Pinecrest Supports and Services Center
02.2012 - 09.2017
Bachelor of Science - Criminal Justice
Louisiana State University Alexandria
Diploma - Medical Assistant
Blue Cliff College