Janice Snyder
Reserve
Summary
Seeking a position in a professionally structured and supportive team oriented environment that will allow me to utilize my experiences to advance the objectives of the company while allowing personal growth and development.
Overview
3
3
years of professional experience
Work History
Airport Operations Agent
Southwest Airlines
08.2023 - Current
- Coordinated with airlines' personnel for smooth functioning of flight operations activities.
- Assisted with the boarding process, ensuring that all necessary documents were in order.
- Maintained records of flight arrivals and departures from the airport terminal.
- Dispatched ground support equipment for aircraft servicing needs according to schedule requirements.
- Maintained operations compliance with FAA, TSA and airport regulations.
Recruiter
GAT Airline Ground Support
11.2022 - 08.2023
- Screen candidates resumes and job applications
- Source and recruit candidates by using databases, social media, etc
- Schedule and conduct interviews
- Onboard new employees in order to become fully integrate
Customer Service Agent
GAT Airline Ground Support
05.2022 - 11.2022
- Greet and assist all customers in a prompt, friendly, and courteous manner
- Announce both incoming and outbound flights
- Accept and process checked baggage weighing up to 100 lbs.
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
- Operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Education
High School Diploma -
Mark Twain High School June 1994
Skills
- Well organized and efficient in time management
- Highly motivated with a strong work ethic and attention to detail
- Conscientious, goal-oriented, loyal, and dependable
- Excellent verbal and written communication skills
Education and Training
other
Timeline
Airport Operations Agent
Southwest Airlines
08.2023 - Current
Recruiter
GAT Airline Ground Support
11.2022 - 08.2023
Customer Service Agent
GAT Airline Ground Support
05.2022 - 11.2022
High School Diploma -
Mark Twain High School June 1994
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