Dynamic sales leader with a proven track record at Gizmo Consulting, excelling in customer relations and negotiation. Successfully implemented strategies that increased revenue and enhanced client satisfaction. Skilled in supply chain optimization and relationship building, fostering long-term partnerships that drive business growth and profitability.
Overview
32
32
years of professional experience
Work History
OWNER/SALES
GIZMO CONSULTING
08.2017 - Current
Developed business concepts and strategies for product offerings.
Conducted market research to identify customer needs and preferences.
Managed daily operations, ensuring efficient workflow and quality service.
Established vendor relationships to enhance supply chain efficiency.
Implemented customer feedback mechanisms to improve service delivery.
Coordinated financial tracking and budgeting for sustainable growth.
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Enhanced company's market position by identifying and pursuing new business opportunities.
Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Outside Sales Manufacturer Representative
PROFESSIONAL LIGHTING SALES
08.1998 - 08.2017
Developed and maintained relationships with key clients to drive sales growth.
Conducted market research to identify new business opportunities and trends.
Presented product demonstrations to potential customers, showcasing features and benefits.
Collaborated with production teams to ensure timely fulfillment of client orders.
Analyzed customer feedback to improve service offerings and address concerns effectively.
Monitored competitor activities to adapt strategies and maintain competitive advantage in the market.
Provided detailed sales reports to management, highlighting successes and areas for improvement.
Negotiated favorable terms for clients while maintaining profitability for the company.
Attended industry trade shows to network with potential clients and stay current on market trends.
Expanded territory reach through strategic prospecting and cold calling efforts.
Participated in ongoing training initiatives to continually expand product knowledge and improve selling techniques.
Actively sought referrals from satisfied customers, leading to increased new business opportunities within existing networks.
Developed tailored pricing strategies based on customer requirements while maintaining profitable margins for the company.
Developed a comprehensive understanding of competitor products to better position company offerings in the marketplace.
Streamlined order processing by effectively communicating with internal teams and clients, ensuring timely delivery of products.
Established long-term partnerships with key accounts by delivering consistent value-added services and support throughout the relationship lifecycle.
Conducted product demonstrations for prospective clients, showcasing unique features and benefits.
Gathered valuable customer feedback, sharing insights with internal teams for continuous improvements in product development processes.
Collaborated with manufacturers to ensure accurate product knowledge for effective sales presentations.
Worked closely with inside sales team members to maximize lead generation efforts and drive overall sales growth.
Implemented targeted marketing campaigns to raise brand awareness within assigned territories.
Increased client satisfaction by building strong relationships and providing tailored product recommendations.
Established new accounts through cold calling and personal visits to potential customers.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Built strong client rapport to establish diversified network of connections.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Attended trade shows and conferences regularly to increase brand visibility.
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Utilized customer feedback to identify new product opportunities and market trends.
Negotiated terms and contracts with clients to maintain profitable sales.
Monitored competitor activities to maintain competitive advantage.
Developed and implemented sales strategies to increase revenue.
Collaborated with internal teams to fulfill orders and meet customer needs
Used consultative sales approach to understand and meet customer needs.
Addressed each customers' needs and wants to recommend suitable product options.
Contacted customers and prospects to generate new business to achieve company growth goals.
Serviced existing accounts on regular basis to maximize revenue.
Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Clarified customer requests, forwarded product information and answered questions to support sales operations.
Supported customers continuously from sales process to product set-up and use.
Resolved order issues efficiently and enhanced customer satisfaction ratings.
Tracked customer and supply chain details for precise and timely fulfillment.
Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Researched potential clients and markets to prepare for appointments.
Branded products through effective salesmanship and maintained long-term relationships with clients.
Demonstrated products and specific features at customer locations and special events.
Scheduled, updated and maintained product preparations and customer promotions.
Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.
Networked at events and by phone to expand business profits and revenues.
Worked closely with commercial operational departments to schedule targeted promotional campaigns.
Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
Targeted prospective clients by reviewing business directories, building database of leads and attending networking events.
Coached customers' staff and demonstrated product use and maintenance.
Supply Specialist
US Army
04.1994 - 04.1998
Managed inventory control processes to optimize stock levels and reduce excess.
Coordinated supply chain logistics to ensure timely product delivery and minimize delays.