Ja'Shion Alexander
Avondale
Summary
Detail-oriented professional with 14+ years of experience in retail operations, team coordination, and process improvement, transitioning into health care. Strong background in maintaining accuracy, organizing high-volume information, and ensuring adherence to company policies and procedures. Experienced in auditing workflows, analyzing data trends, and training staff to improve performance and consistency. Knowledgeable of HIPAA regulations through nursing coursework. Holds a Bachelor of Science in Health Sciences (May 2025) and eager to support medical record accuracy, compliance, and operational efficiency in a healthcare setting.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work History
Visual Merchandiser
Zara
Metairie
11.2020 - Current
- Coordinate and implement store operations, ensuring organization, accuracy, and adherence to company standards.
- Monitor and evaluate workflows to identify inefficiencies and implement improvements to enhance overall performance.
- Analyze sales data and customer feedback to identify trends and support decision-making.
- Train and supervise team members on procedures, expectations, and operational standards.
- Maintain accurate and organized presentation of inventory and store layout in a high-volume environment.
- Collaborate with store leadership to improve workflow, consistency, and customer experience.
- Ensure attention to detail in all aspects of execution, maintaining high standards of quality and accuracy.
Sales Associate
Target
Metairie
07.2018 - 06.2019
- Processed transactions accurately while following company policies and procedures.
- Maintained organized and accurate records of inventory and store operations.
- Assisted customers with professionalism while managing multiple tasks in a fast-paced environment.
- Identified and resolved issues to improve service efficiency and customer satisfaction.
- Collaborated with team members to ensure smooth daily operations and consistent standards.
Sales Associate
Kmart
Metairie
11.2012 - 06.2018
- Maintained organized store environment and ensured accuracy in daily operational tasks.
- Assisted customers while providing clear communication and problem resolution.
- Supported inventory processes and ensured proper handling of merchandise.
- Followed company procedures to maintain consistency and operational efficiency.
- Trained new employees on job responsibilities and expectations.
Education
Bachelor of Science - Health Sciences
University of Holy Cross
New Orleans, LA 08.2017 - 05.2025
Skills
- Customer Service & Communication
- Team Training & Support
- Data Analysis & Trend Identification
- Organization & Attention to Detail
- Problem-Solving
- Time Management & Multitasking
- Workflow Coordination
- Adaptability & Flexibility
- Knowledge of HIPAA (academic exposure)
Timeline
Visual Merchandiser
Zara
11.2020 - Current
Sales Associate
Target
07.2018 - 06.2019
Bachelor of Science - Health Sciences
University of Holy Cross
08.2017 - 05.2025
Sales Associate
Kmart
11.2012 - 06.2018