Ja'Shyia Castillo
New Iberia
Summary
Developed strong interpersonal and patient care skills in clinical environment, looking to transition into new field. Demonstrated ability to manage patient needs and maintain positive environment. Seeking to apply these transferrable skills to new role and continue professional growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
CNA Student
Belle Teche Nursing And Rehabilitation Center
New Iberia, LA
02.2025 - 04.2025
- Assisted patients with daily living activities, ensuring comfort and dignity in care.
- Monitored vital signs, documenting changes and reporting to nursing staff promptly.
- Maintained cleanliness and safety of patient environments, adhering to infection control protocols.
- Collaborated with interdisciplinary teams to improve patient outcomes and satisfaction levels.
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Practiced proper infection control measures to prevent cross-contamination between patients and staff members.
- Provided accurate documentation of patient information, contributing to efficient care coordination.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Crew Member
Mcdonalds
New Iberia, LA
11.2024 - Current
- Provided exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe environment for team members.
- Collaborated with team members to meet daily operational goals and improve workflow efficiency.
- Assisted in training new employees on operational procedures and adherence to safety protocols.
- Engaged with customers to promote menu items, enhancing overall dining experience and satisfaction.
- Monitored inventory levels, promptly reporting shortages to ensure uninterrupted service operations.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Collaborated with team members to complete orders.
- Operated register to process payments and collect cash payment for order totals.
- Greeted customers at drive-thru and took food orders.
- Utilized strong communication abilities to relay order details clearly between front-of-house staff and kitchen team members.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Increased overall efficiency by promptly restocking supplies as required during shifts.
- Checked and restocked utensils and condiments in appropriate locations for guests.
- Completed transactions accurately while maintaining superior cash handling skills and following security protocols.
- Became familiar with products to answer questions and make suggestions.
- Assisted other team members to achieve goals.
- Brewed coffee and tea and changed out drink station syrups.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Completed milkshakes and ice cream desserts for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
High School Diploma -
WestGate High School
New Iberia, LA05-2026
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Taking orders
- Flexible schedule
- Integrity and honesty
- Basic math
- Drive-thru operations
- Crew leadership
- Valid Driver's license
- Stock management
- Taking vitals
- Money management
- Partnership
- working with geriatrics
- CPR certified(exp 09/27)
Certification
- CNA
- CCMA
- EMR
Languages
English
Full Professional
French
Limited Working
Timeline
CNA Student
Belle Teche Nursing And Rehabilitation Center
02.2025 - 04.2025
Crew Member
Mcdonalds
11.2024 - Current
High School Diploma -
WestGate High School