Jasmine Calloway
Summary
Personable and organized professional with a comprehensive understanding of healthcare systems and policies. Strong capabilities in managing patient records and coordinating medical services, ensuring compliance with healthcare regulations. Committed to improving operational efficiency and enhancing patient care quality. Strong organizational and problem-solving skills to excel in a dynamic healthcare environment. Ability to quickly learn healthcare regulations and administrative procedures, ensuring smooth operations. Ready to utilize and develop communication and management skills in a Healthcare Administrator role.
Overview
5
5
years of professional experience
Work History
Warehouse Associate
Amazon Warehouse
11.2023 - 10.2024
- Achieved organized systematic work, properly logging package problems, and fixing them before shipping, and overseeing trailers being opened or closed safely and properly for workers
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
Jewelry Sales Associate
JCPenney
10.2022 - 02.2024
- Educated customers about proper care and maintenance practices for their jewelry purchases, ensuring long-lasting satisfaction.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Assisted clients in making informed decisions on high-value purchases by sharing expert knowledge of gemstones, metals, and designs.
- Maintained a visually appealing and organized store, contributing to a welcoming shopping environment.
- Resolved customer issues promptly and professionally, ensuring continued patronage from satisfied clients.
- Collaborated with fellow sales associates to achieve team sales goals consistently each month.
- Promoted the store's custom design services, resulting in increased orders for bespoke jewelry pieces.
Intern
Neuroscience and Pain Institute
08.2022 - 11.2022
- Made authorizations through insurance companies for surgical procedures in and out of the office
- Dictated previous physician notes into summaries
- Made calls to patients for follow-ups on referrals from other facilities
- Achieved 3 months of training on Servocity, professional decorum in a healthcare environment, HIPPA laws, medical billing, and coding procedures
- Organize a proper deposition between physician, patient, and lawyer, schedule patient appointments, organize patient files in Servocity, requesting and get approvals on insurance claims for procedures
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Analyzed problems and worked with teams to develop solutions.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Office Assistant
Southeastern Louisiana University
08.2019 - 12.2021
- Assisted students with information concerning any departmental needs
- Consulted with different departments on the behalf the Computer Science/ IT department
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Office Associate
DOA Office of Technology SVCS
10.2019 - 09.2021
- Submitted a detailed status report of all operating systems within the building
- Communicated and reported any errors occurring within the system
- Achieved Microsoft Word expertise in creating status reports and efficiently reported proper and detailed phone communication to the supervisor when problems arose
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
Education
Master of Health Administration - Health Administration
Louisiana State University-Sherveport
Shreveport, LA08-2024
Bachelor of Science - Health Systems Management
Southeastern Louisiana University
Hammond, LA12-2022
Skills
- Active Listening
- Leadership
- Exceptional customer service
- Microsoft
- Attention to detail
- Team collaboration
- Problem-solving
- Data entry
- Time management
- Self-motivated and disciplined
- Punctual and dependable
- Strong communication skills
Timeline
Warehouse Associate
Amazon Warehouse
11.2023 - 10.2024
Jewelry Sales Associate
JCPenney
10.2022 - 02.2024
Intern
Neuroscience and Pain Institute
08.2022 - 11.2022
Office Associate
DOA Office of Technology SVCS
10.2019 - 09.2021
Office Assistant
Southeastern Louisiana University
08.2019 - 12.2021
Master of Health Administration - Health Administration
Louisiana State University-Sherveport
Bachelor of Science - Health Systems Management
Southeastern Louisiana University
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