Jason Castillion

• Energy Audits / Inspections consist of collecting information regarding buildings/property,

completing data entry to produce an energy efficiency rating, reporting/collaborating with

customers and contractors all findings and recommendations

• Train new employees in roles and responsibilities of energy assessors
• Follow-up with contractors regarding quality control
• Onsite quality control with contractors to help direct the best possible upgrades for maximum energy

savings

• Contractors invoice approvals daily which consist of viewing pictures and videos of work performed

to verify upgrades have met company requirements

• Managed day-to-day business operations.
• Sub-contracted with local and national alarm companies: USA Fire and Burglar Alarm (2006-2007);Protection One (2004-2006); Allstate Security (2006-2007); Sense of Security (2007-2020); Peace of Mind Security (2006-2019); Superior Alarm (2008-2011) Sonitrol Security (2018-2024)
• Sell, install, and service security systems.
• Maintain inventory and parts for clientele and potential customers.
• Provide service for faulty security systems and CCTV.
• Troubleshoot high-definition television (HDTV) service and install satellite television systems.
• Provide wiring for security, CCTV, access control, fire, telephone and cable in new construction.
• Provide excellent customer service to customers daily
• Responsible for accounts receivable totaling 100
• Supervise 8 staff members daily
• Design & create advertising material for the company

• Received incoming phone calls and contact form submissions and provided timely responses to inquiries.
• Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
• Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
• Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
• Responsible for understanding all program requirements and standards including the QA/QC

policies and procedures

• Proficient using performance and analytical tools
• Proficient operating Blower Door and Duct Blaster
• Proficient in Combustion Safety and Zonal
• Complete in-field QA/QC inspections in accordance with program standards in a timely and efficient

manner

• Complete formals write up of QA/QC findings
• Provide support and coaching on residential, small business and A/C tune-up programs to subcontractors, which included data capturing, software troubleshooting, customer service and customer education

Resolve/escalate issues related to subcontractor program delivery teams

• Educating consumers and clients regarding energy conservation measures

• Assess homes and make recommendations based on energy efficiency
• Energy Audits / Inspections consist of collecting information regarding buildings/property,

completing data entry to produce an energy efficiency rating, and reporting/collaborating with

customers and contractors all findings and recommendations

• Train new employees in roles and responsibilities of energy assessors
• Follow-up with contractors regarding quality control
• Offered detailed fact-finding, research and analysis on energy industry topics to support senior consulting staff and experts across multiple projects.
• Reviewed project submittals for compliance with energy modeling requirements and practices pursued.
• Contributed to client interaction via email and conference calls.