Jason Holliday
Baton Rouge, LA 70806-7651,LA
Summary
Dynamic sales professional with a proven track record at Raising Cane's Restaurants, excelling in customer service and team collaboration. Skilled in money handling and problem-solving, consistently achieving sales targets while fostering client relationships. Recognized for enhancing team performance through effective training and mentorship, ensuring high-quality service delivery.
Overview
3
3
years of professional experience
Work History
Sales Associate
Bennys Carwash & Oil Change
04.2024 - 04.2025
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Sold 1000+ Carwash Memberships with a conversion rate of 17% of Customers
Entertainer
Xtreme Talent
09.2022 - 04.2024
- Remained in costume for extended periods for maximum performance effect.
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Provided exceptional customer service to clients by attentively addressing their questions, concerns, and requests throughout the booking process.
- Received 50+ positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
Management Trainee
Raising Cane's Restaurants
02.2023 - 12.2023
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Maintained high-quality standards in all aspects of work, ensuring customer satisfaction at every touchpoint within the business journey.
- Managed approximately 15-20 incoming calls, emails and faxes per day from customers.
Crew Trainer
McDonald's
12.2022 - 03.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 8%.
Education
High School Diploma -
University View Acadamy
Baton Rouge LA08-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Multi-tasking strength
- Problem-solving skills
- Exceptional customer service
- Money handling
- Client service
Accomplishments
- Exceeded monthly quota 11 times.
- Brought in 500+ new customers.
Languages
English
Full Professional
Timeline
Sales Associate
Bennys Carwash & Oil Change
04.2024 - 04.2025
Management Trainee
Raising Cane's Restaurants
02.2023 - 12.2023
Crew Trainer
McDonald's
12.2022 - 03.2023
Entertainer
Xtreme Talent
09.2022 - 04.2024
High School Diploma -
University View Acadamy
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