Jaunna Martin
Chalmette,LA
Summary
I am a dedicated worker that believes in teamwork and trust. I am a very fast learner that is willing to go the extra mile in order to get a problem solved.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Patient Care Taker
Self-employeed
02.2019 - 08.2024
- Assisted in coordination of patient care by scheduling appointments, managing transportation, and ensuring timely follow-up visits.
- Provided emotional support to patients and their families during difficult times, fostering strong relationships built on trust and empathy.
- Contributed to positive clinical environment through effective teamwork, clear communication, and commitment to continuous learning.
- Promoted optimal nutrition by preparing meals according to individual dietary requirements and preferences.
Case Manager /Cost Controller
CBI Insurance & Care Management
01.2015 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Manager/Head Bartender
The Showcase Lounge
01.2010 - 12.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Associate of Applied Science - Medical Assitant
Eastern College of Health Vocations
New Orleans, LA09-2009
Associate of Science - Graphic Design
Southeast College Of Technology
Metairie, LA10-2000
Skills
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Transcribing and Dictation
- Records Management
- Customer Service Special
- End-of-life care
- Hospice and palliative care
- Healthy meal preparation
- Vitals documentation
- Patient hygiene management
- Teamwork and collaboration
- Problem-solving
- Time management
- Cooking meals
- Housekeeping
Certification
- PCW - Personal Care Worker
Timeline
Patient Care Taker
Self-employeed
02.2019 - 08.2024
Case Manager /Cost Controller
CBI Insurance & Care Management
01.2015 - 10.2018
Manager/Head Bartender
The Showcase Lounge
01.2010 - 12.2014
Associate of Applied Science - Medical Assitant
Eastern College of Health Vocations
Associate of Science - Graphic Design
Southeast College Of Technology
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