- I like looking at the stars and learning about constellations
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Gym Workouts
- I love music
- I also love to read
Jaycee Sanchez
Denham Springs
Summary
Experienced with accounts receivable, communicating well with customers, and scheduling appointments. I do well in high stress situations with high call volume as well as in person customers. I learn very quickly and efficiently.
Overview
4
4
years of professional experience
Work History
Accounts Receivable Specialist
Custom Security Systems
09.2024 - Current
- Processed incoming payments and applied them accurately to customer accounts.
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Negotiated payment arrangements with customers to establish timely receipt of payments
- Contributed to a positive work environment by collaborating with colleagues across departments to enhance information exchange and teamwork on financial matters.
- Strengthened relationships with key clients by providing personalized account management services.
- Verified and maintained accuracy of customer records in internal systems by updating contact information, payment terms, and relevant data.
Central Station Supervisor
Custom Security Systems
10.2023 - 09.2024
- Oversaw daily operations of central station, ensuring optimal performance and strict adherence to security protocols.
- Trained and mentored staff on system usage, enhancing team efficiency and service quality.
- Increased team productivity by providing comprehensive training and professional development opportunities.
- Enhanced employee retention by cultivating a supportive work environment that promoted teamwork.
- Assessed staff performance consistently to pinpoint opportunities for enhancement.
- Provided exceptional service to customers, fostering strong relationships for future business opportunities.
Central Station Operator
Custom Security Systems
05.2022 - 10.2023
- Responded promptly to alarms and emergencies, coordinating appropriate responses with relevant teams.
- Worked with technical support teams to troubleshoot issues, ensuring quick resolution and continued operations.
- Worked closely with fellow operators as part of a cohesive team that consistently met company performance standards and expectations.
- Reviewed incoming signals for accuracy, prioritizing urgent cases while minimizing momentary distractions or disruptions.
- Handled high-pressure situations calmly and effectively, making critical decisions based on available information to ensure public safety.
- Oversaw shift responsibilities autonomously, demonstrating adaptability and reliability in high-pressure situations.
Receptionist
Grand Family Dentistry
09.2021 - 11.2021
- Greeted and assisted visitors, ensuring positive first impressions and smooth check-in processes.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Enhanced office efficiency by executing clerical tasks including data entry, photocopying, scanning, and faxing documents.
- Communicated with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LASkills
- Accounts receivable
- Data inputting
- Strong client relations skills
- Organization skills
- Time management
- Appointment scheduling
- Professional phone etiquette
Interests
Timeline
Accounts Receivable Specialist
Custom Security Systems
09.2024 - Current
Central Station Supervisor
Custom Security Systems
10.2023 - 09.2024
Central Station Operator
Custom Security Systems
05.2022 - 10.2023
Receptionist
Grand Family Dentistry
09.2021 - 11.2021
High School Diploma -
Denham Springs High School