Jeanette Zachry
West Monroe
Summary
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
40
40
years of professional experience
Work History
Admin Coordinator
Air Products & Chemicals
Allentown, PA
09.2012 - 02.2026
- Developed and implemented process improvements that increased operational efficiency.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Boosted team morale and productivity by organizing team-building activities and maintaining open-door policy for feedback and concerns.
- Interceded between employees during arguments and diffused tense situations.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
Accounts Intern
Executive Office Products
Monroe, LA
01.2011 - 04.2012
- Assisted in managing accounts payable and receivable processes to ensure accurate financial records
- Conducted regular audits of account transactions to maintain accuracy and compliance with company policies
- Supported the accounts receivable team with timely invoicing and diligent follow-up on outstanding balances, resulting in improved cash flow.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Entered figures using 10-key calculator to compute data quickly.
Secretary/dispatcher
Harper Truck Lines, Inc.
West Monroe, LA
01.1986 - 01.2011
- Developed and maintained filing systems, improving document retrieval efficiency for the team.
- Trained new administrative staff on company policies and office procedures, fostering a collaborative environment.
- Oversaw inventory management for office supplies, ensuring availability while minimizing costs.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Assisted in preparing detailed reports for management, enabling informed decision-making.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Coordinated daily dispatch operations to optimize route efficiency and delivery schedules.
- Communicated with drivers to provide real-time updates and resolve issues promptly.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Education
High School Diploma -
Concord Community
Dunlap,INSkills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Discretion and confidentiality
- Schedule coordination
- Document management
- Scheduling and calendar management
- Recordkeeping
- Database management
- Document control
- Patient scheduling
- Administrative oversight
- Data retrieval systems
- Accounts reconciliation
- Problem-solving
- Attention to detail
- Adaptability and flexibility
- Microsoft office
- Documentation and recordkeeping
- Phone and email etiquette
- Handling complaints
- Customer service management
- Administration and operations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Timeline
Admin Coordinator
Air Products & Chemicals
09.2012 - 02.2026
Accounts Intern
Executive Office Products
01.2011 - 04.2012
Secretary/dispatcher
Harper Truck Lines, Inc.
01.1986 - 01.2011
High School Diploma -
Concord Community