Jeffrey Branton
Denham Springs
Summary
Accomplished collision center manager with over 30 years of experience in the collision repair industry. Proven ability to effectively communicate with customers and insurance companies, ensure high quality collision repair, while overseeing estimates and parts management.
Overview
32
32
years of professional experience
Work History
Collision Center Manager
Collision Solutions South
Baton Rouge
04.2024 - Current
- Managed daily operations and workflow in a fast-paced body shop environment.
- Coordinated scheduling and assignments for repair jobs and staff.
- Collaborated with insurance adjusters to streamline claims processing.
- Conducted quality control checks on completed repairs before customer delivery.
- Communicated effectively with insurance companies, documenting in detail each process of repair.
- Wrote complete and accurate cost estimates for labor and parts.
- Greeted customers and took time to answer questions.
Collision Center Manager
United Collision Center
Baton Rouge
03.2015 - 03.2024
- Estimated automobile repair time accurately, scheduling jobs according to shop capacity.
- Oversaw ordering of repair parts and tools for shop to maintain adequate inventory levels.
- Inspected vehicle repairs for quality control during entire repair process and prior to customer delivery.
- Selected vendors with largest inventory, best prices and quickest delivery, building lasting relationships.
- Directed day-to-day operations, maintenance, equipment functionality and financial management.
Collision Center Estimator
United Collision Center
Baton Rouge
03.2013 - 03.2015
- Assessed vehicle damage and estimated repair costs for insurance claims.
- Utilized estimating software to create detailed reports for collision repairs.
- Managed paperwork and documentation for insurance approvals and repairs.
- Communicated effectively with customers to explain estimates and repair processes.
- Adhered to DRP insurance procedures and rates applicable to estimates.
Automotive Refinish Technician
Various Collision Centers
Baton Rouge
06.1994 - 02.2013
- Prepped surfaces by sanding and cleaning for paint application.
- Mixed and matched paint colors to achieve desired finishes.
- Applied primers and topcoats using spray guns and airbrushes.
- Inspected painted vehicles for defects and ensured quality standards.
- Educated junior painters on techniques and safety protocols.
- Applied primers, sealers and undercoats using spray guns or other application techniques.
Education
High School Diploma -
Denham Springs High School
Denham Springs, LA05-1992
Skills
- Insurance claim handling
- Collision estimating
- Quality control
- Automotive repair
- Attention to detail
- Problem solving
Timeline
Collision Center Manager
Collision Solutions South
04.2024 - Current
Collision Center Manager
United Collision Center
03.2015 - 03.2024
Collision Center Estimator
United Collision Center
03.2013 - 03.2015
Automotive Refinish Technician
Various Collision Centers
06.1994 - 02.2013
High School Diploma -
Denham Springs High School