Jelisa Johnson
Lafayette,LA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
Work History
Accounts Receivable Specialist
LHC Group/Optum
Lafayette, LA
12.2025 - Current
- Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
- Monitored aging reports and executed proactive collections efforts, aiding in reduction of bad debt write-offs.
- Processed incoming payments and reconciled accounts, ensuring accuracy of financial records.
- Identified discrepancies in accounts and coordinated resolution with relevant departments.
- Supported month-end closing activities by preparing necessary documentation and reports.
- Managed invoices and payments using Microsoft Excel to streamline accounts receivable processes.
Medical Assistant
Ochsner
Lafayette, LA
11.2019 - 10.2025
- Administered patient care, including vital signs monitoring and clinical assessments.
- Performed clinical tasks such as administering injections and conducting basic lab tests to support patient care.
- Educated patients on treatment plans, medications, and preventative care options.
- Coordinated with healthcare providers to optimize patient flow and service delivery.
- Maintained accurate medical records, improving data retrieval and enhancing communication among healthcare providers.
- Assisted in scheduling appointments and managing patient records efficiently.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Trained new staff on clinical procedures and office protocols, promoting consistency and quality in patient services.
- Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
Education
Associate of Applied Science - Certified Medical Assistant
Delta College of Arts And Technology
Lafayette, LA04-2016
High School Diploma -
Northside High School
Lafayette, LA05-2008
Skills
- Accounts receivable
- Payment processing
- Credit and collections
- Invoice management
- Account reconciliation
- Aging analysis
- Month-end closing
- Financial reporting
- Financial data analysis
- Microsoft Excel
- Client relationship management
Timeline
Accounts Receivable Specialist
LHC Group/Optum
12.2025 - Current
Medical Assistant
Ochsner
11.2019 - 10.2025
Associate of Applied Science - Certified Medical Assistant
Delta College of Arts And Technology
High School Diploma -
Northside High School