Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jenaiya Comeaux

Baton Rouge

Summary

Results-driven professional with experience at LAW ENFORCEMENT ONLINE, adept at diagnosing technical issues and delivering effective solutions. Proven customer service skills and strong critical thinking abilities enhance team collaboration. Proficient in data entry and inventory management, ensuring operational efficiency and customer satisfaction in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

After-Hours Technical Support Operator

LAW ENFORCEMENT ONLINE (LEO)
Baton Rouge
08.2024 - Current
  • Identified customer's technical issues, diagnosed problems, and provided solutions.
  • Provided technical support to customers over the phone and through email communication.
  • Served as the first point of contact for incoming technical service calls and emails.
  • Escalated complex issues to senior technical staff, ensuring proper follow-through until resolved.

Food Pantry Worker

LSU Food Pantry
Baton Rouge
06.2024 - Current
  • Maintained sanitary conditions in the pantry area by washing dishes and wiping down surfaces after each shift.
  • Received deliveries from vendors and checked them against purchase orders for accuracy.
  • Greeted customers upon arrival in a friendly manner and offered assistance as needed.
  • Maintained store shelves by restocking, rotating, and organizing products.
  • Assisted customers with selecting food items and provided product knowledge.
  • Performed daily opening and closing duties such as cleaning, setting up counters, and stocking supplies.

Assistant Baker

SUGARBELLE LLC
Baton Rouge
05.2024 - 05.2025
  • Packaged baked goods for shipment according to company guidelines.
  • Prepared doughs for bread, rolls, muffins, pies, cakes, and other baked goods.
  • Maintained a clean, sanitary work area in accordance with food safety regulations.
  • Washed preparation utensils, tools, and machinery by hand and using an industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.

Library Assistant

LSU Law School
Baton Rouge
05.2024 - 08.2024
  • Answered phones to respond to patron inquiries or direct calls appropriately.
  • Provided reference and reader's advisory services to library patrons.
  • Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
  • Conducted inventory of library collections on a regular basis.
  • Scanned documents into the library's digital repository system.
  • Assisted patrons in locating and checking out library materials.
  • Organized shelves, book displays, and other library areas according to established guidelines.

Crew Member

McDonald's
Opelousas
06.2022 - 08.2022
  • Performed cashier duties such as taking orders, collecting payments, and providing change.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Assisted the management team with inventory counts of food products and beverage supplies.
  • Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
  • Restocked kitchen supplies, including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.

Education

Bachelor of Science - Nutrition And Food Sciences

Louisiana State University
Baton Rouge, LA
05-2026

Skills

  • Data entry
  • Inventory management
  • Nutritional analysis
  • Food safety
  • Customer service
  • Verbal communication
  • Microsoft Word
  • Critical thinking
  • Fast learner
  • Fast-paced work
  • Team collaboration

Certification

  • 257 S/P2 Safety and Pollution Prevention

Timeline

After-Hours Technical Support Operator

LAW ENFORCEMENT ONLINE (LEO)
08.2024 - Current

Food Pantry Worker

LSU Food Pantry
06.2024 - Current

Assistant Baker

SUGARBELLE LLC
05.2024 - 05.2025

Library Assistant

LSU Law School
05.2024 - 08.2024

Crew Member

McDonald's
06.2022 - 08.2022

Bachelor of Science - Nutrition And Food Sciences

Louisiana State University

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Jenaiya Comeaux