Jenan Yousef
Baton Rouge
Summary
Developed exceptional customer service and communication skills in dynamic and fast-paced hospitality environment. Excel at managing guest interactions and ensuring seamless operations while maintaining welcoming atmosphere. Seeking to transition into new field where these transferable skills can contribute to team success and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess
The Chimes East
01.2025 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier
Spades Smoke Shop
02.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Woodlawn High School
15755 Jefferson Hwy Baton Rouge 05.2023
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Detail-oriented
- Team collaboration
- Multitasking proficiency
Languages
Arabic
Limited Working
Timeline
Hostess
The Chimes East
01.2025 - Current
Cashier
Spades Smoke Shop
02.2022 - 05.2024
Woodlawn High School
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