Jenna Lupo
Kenner
Summary
- Service-oriented and resourceful with in-depth clinical skills and assessment training
- Support patient personal care and hygiene needs with diligent assistance
- Organized in keeping supplies stocked and equipment sterilized for use
Overview
2
2
years of professional experience
1
1
Certification
Work History
Patient Care Taker
Private Household
08.2023 - Current
- Assist with ADLs and other household tasks
- Administer medication and perform catheterization
- Attentive and responsive to patients with handicapped disabilities
Patient Experience Intern
Ochsner Healthcare Systems
05.2022 - 07.2022
- Served as a Patient Care Ambassador at a primary care clinic to act as a liaison between patients and members of the care team to communicate delays, relay information, and notify changes to a patient’s plan of care; my work in this position improved the clinic’s patient satisfaction and experience scores two-fold
- Assisted my mentor with coaching sessions, notes, and discussions with the respective unit leaders and directors
- Consulted with unit directors, charge nurses, and team leaders on how to effectively communicate and execute the coaching goals presented
- Completed various projects involving analysis of patient survey data and presented my findings to the Patient Experience team
- Worked alongside other interns within the Catalyst Summer Internship program and engaged in meaningful conversation about our goals in healthcare
- Embraced the values of the Ochsner system
Education
Bachelor of Science - Nursing
Louisiana State University Health Sciences Center
New Orleans, LA12.2025
Skills
- Medication administration
- Mobility assistance
- Infection control
- Physical therapy support
- Organizational skills
- Compassionate care
- Personal hygiene assistance
- Feeding assistance
Certification
BLS- CPR certified
Timeline
Patient Care Taker
Private Household
08.2023 - Current
Patient Experience Intern
Ochsner Healthcare Systems
05.2022 - 07.2022
Bachelor of Science - Nursing
Louisiana State University Health Sciences Center
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