JENNIFER M. POWELL
Gretna
Summary
I am a mother of two and NeNe to two grandsons. I have always worked hard and I take pride in my family and my work skills. I currently am self-employed, which I enjoy but the hours are all over the place, I love time with my family so that is why I am currently looking for a better work schedule.
Seasoned owner/operator with several years of expertise the field. Highly knowledgeable about market, competitors and clientele with strong background in negotiating deals. Personable leader with strengths in guiding employees to elevate productivity and attracting loyal customers to increase profits.
Seasoned Owner/Operator with relevant experience in business management and operations. Possess skills in team leadership, strategic planning, and customer service. Known for driving operational growth and achieving business goals. Contributed to profitability and success of previous ventures through effective oversight and hands-on involvement.
Overview
23
23
years of professional experience
Work History
Owner/Operator
The Beauty Shop
Caraway
01.2021 - Current
- I had the opportunity to purchase this shop, but in April of 2024 my spouse chose a opportunity to work in New Orleans and we love the city, so here we are.
- Ensured compliance with safety regulations throughout the facility.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Implemented cost-saving measures across departments while maintaining quality standards.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Cosmetologist
Esthers Beauty Salon
Caraway
01.2002 - Current
- Developed a loyal client base through excellent customer service.
Rural Carrier
USPS
Jonesboro
09.2020 - 01.2021
- Collected payments for COD items, money orders and other postal products.
- Provided customer service by answering questions about postal services.
- Conducted daily vehicle inspections of assigned vehicle.
- Maintained accurate records of deliveries, pickups and undeliverable mail.
- Performed special tasks such as collecting signatures on registered letters or delivering Certified Mail notices.
- Ensured packages were delivered to the correct address in a timely manner.
Office Manager
Rabbit Ridge Gin and Warehouse
Lepanto
02.2008 - 06.2020
- I performed all Human Resources duties, dealt with OSHA and Workmans Comp.
- Assisted in recruiting, onboarding and training new employees.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed effective communication strategies between departments within the organization.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained confidential records relating to personnel matters.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Ensured compliance with applicable laws regarding employment practices.
- Supervised staff members, organized schedules and delegated tasks.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided training to new hires on office policies and procedures.
- Organized company events including holiday parties, team building activities .
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Monitored payments due from clients and promptly contacted clients with past due payments.
Education
ASU -
ASU Marked Tree
01.2001
High School -
Riverside High School
01.1996
Skills
- Time management
- Planning and organization
- Communication
- Attention to detail
- Problem solving
- Decision making
- Punctuality and attendance
- Approachability
- Coordination
- Staffing
- Scheduling
- Accounts Payable and receivables
- Payroll
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Sage Software
- Financial management
- Inventory management
- Customer service
- Regulatory compliance
- Employee training
- Marketing strategies
- Sales forecasting
- Conflict resolution
- Communication skills
- Relationship management
- Payroll processing
- Recruiting and hiring
- Business operations management
- Human resources
- Vendor negotiation
Hobbies and Interests
- Family time
- Kayaking
- Camping
Timeline
Owner/Operator
The Beauty Shop
01.2021 - Current
Rural Carrier
USPS
09.2020 - 01.2021
Office Manager
Rabbit Ridge Gin and Warehouse
02.2008 - 06.2020
Cosmetologist
Esthers Beauty Salon
01.2002 - Current
ASU -
ASU Marked Tree
High School -
Riverside High School