Jennifer Richard
Opelousas
Summary
Skilled in accurately translating medical procedures and diagnoses into standardized codes within healthcare setting. Developed strong analytical and problem-solving skills, ensuring accurate and efficient documentation. Looking to transition into new field by leveraging these transferable skills to contribute effectively in different professional environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Coder/Auditor
CSI Companies
04.2024 - Current
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Medical Coder
CSI Companies
02.2023 - 01.2024
- Increased coding accuracy by diligently reviewing medical documentation and applying appropriate codes.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
Patient Service Representative
Southstar Urgent Care
06.2022 - 02.2023
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
Inside Law Enforcement Sales Manager
Barneys Police Supplies
08.2014 - 06.2022
- I was the manager for inside Law Enforcement Sales
- I worked on bids, quotes and orders for Law Enforcement agencies
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Shift Manager
McDonalds
08.2011 - 08.2014
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Tracked receipts, employee hours, and inventory movements.
Education
Medical Billing and Coding
LSUE
12.2021
Skills
- Customer service
- Computer literacy
- Communication skills
- Leadership
- Medical Coding
- Medical Billing
- Medical Terminology
- Medical Records
- Insurance Verification
Languages
English
Certification
- Certified Coding Associate (CCA) AHIMA 08/21
Timeline
Medical Coder/Auditor
CSI Companies
04.2024 - Current
Medical Coder
CSI Companies
02.2023 - 01.2024
Patient Service Representative
Southstar Urgent Care
06.2022 - 02.2023
Inside Law Enforcement Sales Manager
Barneys Police Supplies
08.2014 - 06.2022
Shift Manager
McDonalds
08.2011 - 08.2014
Medical Billing and Coding
LSUE
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