Jennifer Whitaker
Collinston
Summary
Dynamic and adaptable professional with a proven track record at Basic Your Best Buy, excelling in customer service and conflict resolution. Known for a friendly demeanor and strong problem-solving skills, I effectively manage high-pressure situations while fostering teamwork and collaboration to enhance customer loyalty and satisfaction.
Overview
24
24
years of professional experience
Work History
Self Employed
Jennifer Whitaker
02.2012 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Representative
Basic Your Best Buy
04.2001 - 08.2010
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Animal Control Officer
Ouachita Parish Animal Shelter/ Monroe Police Depa
03.1998 - 07.2003
- Collaborated with local law enforcement agencies to enforce animal control ordinances and handle dangerous or aggressive animals.
- Handled emergency situations calmly and effectively, employing appropriate restraint techniques for various species while prioritizing public safety.
- Conducted thorough investigations into cases of suspected animal cruelty or neglect, gathering evidence to support legal action when necessary.
- Developed strong working relationships with veterinarians, rescue organizations, and other stakeholders within the community for improved collaboration on shared goals.
Education
High School Diploma -
Richardson High School
West Monroe, LA05-1997
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Organizational skills
- Calm under pressure
- Computer skills
- Problem resolution
- Decision-making
- Verbal communication
- Critical thinking
- Excellent communication
Timeline
Self Employed
Jennifer Whitaker
02.2012 - 03.2022
Customer Service Representative
Basic Your Best Buy
04.2001 - 08.2010
Animal Control Officer
Ouachita Parish Animal Shelter/ Monroe Police Depa
03.1998 - 07.2003
High School Diploma -
Richardson High School
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