Jenniffer Boone
Pearl River
Summary
Clinical operations healthcare professional with proven track record in managing complex healthcare projects and optimizing clinical workflows. Skilled in regulatory compliance, process improvement, and resource management. Known for fostering team collaboration and adapting to evolving needs, consistently delivering measurable results. Strong analytical skills, strategic thinking, and effective communication enable success in driving operational excellence.
Overview
12
12
years of professional experience
Work History
Clinical Operations Manager
DelRicht Research
04.2023 - Current
- Managed clinical trials from inception to completion, ensuring adherence to protocols and timely submission of accurate reports.
- Evaluated and analyzed patient feedback to identify gaps in service delivery, implementing effective solutions that led to increased satisfaction rates.
- Reduced operational expenses by optimizing resource allocation and managing budgets prudently.
- Conducted performance evaluations for staff members, identifying strengths as well as areas for growth and improvement opportunities.
- Oversaw daily operations of the clinic, including staff scheduling, patient flow management, and facility maintenance.
Site Manager
DelRicht Research
04.2021 - 04.2023
- Interviewed, hired, and trained new workers.
- Created and implemented policies to improve operational efficiency and patient care quality.
- Successfully managed clinic budgets, optimizing resource allocation for maximum efficiency.
- Oversaw clinic's compliance with health and safety standards, ensuring safe environment for both patients and staff.
Respiratory Therapist
Ochsner Medical Center
10.2016 - 04.2021
- Facilitated troubleshooting efforts, quickly identifying and resolving technical issues with CPAP machines.
- Educated patients on proper cleaning and maintenance techniques, prolonging the life of their equipment and reducing risk of infection.
- Assisted patients with mask fitting and machine setup, ensuring optimal comfort and usage.
- Increased overall patient satisfaction by offering personalized solutions tailored to individual needs and preferences.
Respiratory Therapist
North Oaks Hospital
10.2012 - 10.2016
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
Education
Associate of Applied Science - Respiratory Therapy
Delgado Community College
New Orleans, LASkills
- Audit preparation
- Clinical leadership
- Patient care
- Managerial experience
- Clinical documentation
- Training and mentoring
Timeline
Clinical Operations Manager
DelRicht Research
04.2023 - Current
Site Manager
DelRicht Research
04.2021 - 04.2023
Respiratory Therapist
Ochsner Medical Center
10.2016 - 04.2021
Respiratory Therapist
North Oaks Hospital
10.2012 - 10.2016
Associate of Applied Science - Respiratory Therapy
Delgado Community College
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