Jeremy Harris
Lafayette
Summary
Dynamic and results-driven bartender with extensive experience in customer relations, recognized for innovative cocktail creation and exceptional guest engagement and satisfaction. Proven leadership in training staff and enhancing service quality, leveraging strong interpersonal communication and attention to detail to foster loyalty and elevate guest experiences. Adaptable, quick-learning and hard working asset to have on your team. Confidence in learning new tasks, methods, responsibilities, programs, trades, etc...
Overview
10
10
years of professional experience
Work History
Bartender/Lead Mixologist
Vestal Restaurant
07.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Crew Trainer
Social Southern Table and Bar
01.2016 - 03.2020
- Cultivated warm relationships with regular customers.
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety, and performance requirements.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Business/Hospitality Management
University of Louisiana At Lafayette
Lafayette, LA12-2023
Skills
- Leadership
- Adaptability
- Problem Solving
- Interpersonal Communication
- Teamwork
- Computer Literacy
- Attention to Detail
- Conflict Resolution
- Research Expertise
Timeline
Bartender/Lead Mixologist
Vestal Restaurant
07.2021 - Current
Server/Crew Trainer
Social Southern Table and Bar
01.2016 - 03.2020
Business/Hospitality Management
University of Louisiana At Lafayette
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