Jeremy Johnston
Denham Springs
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Manager
Pizza Hut
Central
09.2023 - 11.2024
- Supervised daily operations to ensure efficient service delivery.
- Trained and mentored team members on customer service techniques.
- Managed inventory levels and ordered supplies as needed.
- Resolved customer complaints to enhance satisfaction and loyalty.
- Implemented quality control standards for food preparation processes.
- Provided leadership during times of organizational change or crisis situations.
Manager
Wendy’s
Walker
03.2021 - 05.2023
- Supervised daily operations to ensure efficient service delivery.
- Trained and mentored team members on customer service techniques.
- Managed inventory levels and ordered supplies as needed
- Scheduled staff shifts to optimize workforce productivity during peak hours.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Education
Denham Springs Highschool
Denham Springs, LASkills
- Inventory management
- Quality control
- Customer service training
- Staff scheduling
- Team leadership
- Conflict resolution
- Performance monitoring
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Adaptable thinking
- Verbal and written communication
Timeline
Manager
Pizza Hut
09.2023 - 11.2024
Manager
Wendy’s
03.2021 - 05.2023
Denham Springs Highschool