Jeremy Phillips
Princeton
Summary
Accomplished leader with a proven track record at Amarr Entrematic, enhancing operational efficiency and employee satisfaction. Expert in operations management and team building, I spearheaded initiatives that significantly increased sales and profitability. My strategic vision and customer relations skills fostered long-term partnerships and drove continuous business growth.
Overview
17
17
years of professional experience
Work History
General Manager
Amarr Entrematic
03.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Field Service Manager
MALLARD WIRELINE
02.2014 - 03.2022
- Led team of up to 40 Wireline Engineers and technicians in field activities.
- Conducted regular performance evaluations, identifying areas for improvement and implementing corrective actions as needed.
- Increased team productivity with effective scheduling and resource allocation.
- Established strong relationships with clients, fostering long-term loyalty and repeat business.
- Maximized resource utilization by reallocating personnel based on workload demands and skillsets.
- Ensured compliance with all regulatory requirements, maintaining up-to-date knowledge of industry standards and changes in legislation.
- Monitored service metrics, identifying trends for continuous process improvement initiatives.
- Optimized inventory management systems to reduce costs and eliminate waste.
- Collaborated with sales teams to identify new business opportunities and expand market reach.
- Reduced equipment downtime by implementing proactive maintenance plans and schedules.
- Developed comprehensive training programs, ensuring optimal employee performance.
- Assessed staff capabilities regularly while offering ongoing support, mentorship, and coaching to foster a high-performance work environment.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Distribution Center Manager
Libbey Glass
08.2007 - 01.2014
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Implemented safety guidelines for warehouse and trained employees on applicable policies.
- Mentored team members, leading to increased productivity and job satisfaction among staff.
- Created and maintained a positive work environment, promoting strong teamwork and employee engagement.
- Increased distribution center efficiency by streamlining workflows and optimizing staff scheduling.
- Established cross-training programs for employees, fostering a flexible workforce able to adapt to changing business needs quickly.
- Supervised team of 64 employees and oversaw all activities for 1,000,000 square foot warehouse.
- Oversaw budget planning, achieving cost savings while maintaining high service standards for customers.
- Managed daily operations, ensuring accuracy and timeliness of all shipments to customers.
- Managed capital projects within the distribution center, such as equipment upgrades or expansions, ensuring timely completion without disruption to daily operations.
- Implemented continuous improvement initiatives that led to streamlined processes and increased overall productivity.
- Implemented safety protocols for employees, resulting in fewer accidents and improved overall safety record.
Education
High School Diploma -
Huntington High School
Shreveport, LASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Customer relations
- Training and development
Timeline
General Manager
Amarr Entrematic
03.2022 - Current
Field Service Manager
MALLARD WIRELINE
02.2014 - 03.2022
Distribution Center Manager
Libbey Glass
08.2007 - 01.2014
High School Diploma -
Huntington High School
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