Jeremy Washington
New Orleans
Summary
Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Uber Driver
Uber
New Orleans
05.2023 - Current
- Provided safe and reliable transportation for passengers across various city routes.
- Navigated efficiently using GPS technology to optimize travel times and routes.
- Communicated effectively with passengers to ensure comfort and satisfaction during rides.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Monitored traffic patterns and adjusted driving strategies to avoid delays.
- Managed cashless transactions through the Uber app, ensuring smooth payment processes.
- Received and responded to passenger feedback to enhance service quality.
- Collaborated with Uber support teams to resolve passenger issues promptly.
Delivery Driver
Amazon
New Orleans
07.2025 - 01.2026
- Delivered packages efficiently adhering to strict timelines.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes using GPS systems for timely deliveries.
- Communicated effectively with dispatch regarding delivery updates.
- Collaborated with team members to optimize delivery schedules.
- Followed safety protocols to ensure secure transportation of goods.
- Maintained vehicle cleanliness and performed routine inspections.
Directory agent
Carnival Cruise Lines
New Orleans
06.2024 - 05.2025
- Managed guest inquiries and provided cruise information effectively.
- Facilitated communication between guests and crew for seamless service delivery.
- Collaborated with departments to enhance guest experience across services.
- Developed customer relationships and ensured satisfaction with services.
- Assisted in resolving customer complaints with a focus on satisfaction.
- Coordinated onboard activities and entertainment schedules for passengers.
- Developed promotional materials to engage potential cruise customers.
Correctional Officer
Jefferson Parish Sheriff Office
Gretna
04.2024 - 06.2024
- Monitored inmate behavior to maintain safety and security within the facility.
- Conducted regular inspections of cells and common areas for contraband.
- Enforced facility rules and regulations to ensure compliance among inmates.
- Responded promptly to emergencies, including altercations and medical situations.
- Documented incidents and prepared reports for administrative review.
- Provided support during inmate transport to court or medical appointments.
- Assisted in the rehabilitation programs by facilitating group sessions with inmates.
- Collaborated with staff to develop strategies for improving inmate management practices.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
Security Guard
Allied Universal
New Orleans
02.2022 - 05.2023
- Monitored premises to ensure safety and security for employees and visitors.
- Conducted regular patrols to detect and prevent suspicious activities.
- Assisted in emergency response efforts to safeguard personnel and property.
- Enforced company policies and procedures to maintain a secure environment.
- Collaborated with local law enforcement on security issues as needed.
- Reported incidents and safety hazards promptly to management for resolution.
Food Runner
Antoine’s
New Orleans
08.2021 - 12.2021
- Delivered food orders promptly to guests at Antoine's renowned restaurant.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
- Maintained cleanliness of dining areas and organized service stations efficiently.
- Assisted servers by refilling drinks and providing additional support as needed.
- Communicated daily specials and menu items enthusiastically to enhance guest experience.
- Monitored dining room activities to anticipate guest needs and preferences effectively.
Freight Team Associate
Home Depot
New Orleans
09.2019 - 03.2021
- Loaded and unloaded merchandise from delivery trucks efficiently.
- Operated forklifts and pallet jacks to transport heavy items safely.
- Stocked shelves with incoming inventory and ensured proper rotation of stock to maintain freshness.
- Organized products on shelves according to store layout and planograms.
- Conducted inventory counts to ensure stock accuracy and availability.
- Collaborated with team members to achieve daily freight processing goals.
- Worked cooperatively with coworkers to complete tasks efficiently within deadlines.
- Collaborated with team members to support daily operations.
- Trained new associates on company policies and freight handling procedures.
- Operated equipment such as pallet jacks, electric lifts in accordance with OSHA standards.
Fresh Cap 2 Associate
Walmart
New Orleans
07.2018 - 04.2019
- Cleaned and stocked produce, meat, bakery, and deli departments to maintain high product quality and presentation.
- Stocked merchandise on shelves and maintained organized displays.
- Assisted customers with inquiries and provided detailed product information to enhance shopping experience.
- Operated equipment for inventory management and product transportation.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Conducted regular inventory checks to manage stock levels effectively.
- Trained new associates on company policies and operational procedures to ensure compliance and effective onboarding.
Education
High School Diploma -
Martin Luther King Jr. Charter High School
New Orleans, LA 08.2014 - 05.2018
Skills
- Produce Experience
- Pallet Jack
- Freight Experience
- Load & Unload
- Warehouse Experience
- Reach Truck
- Packaging
- Shipping & Receiving
- Heavy Lifting
- Forklift
- Maintenance
- Merchandising
- Order Picker
- Order Picking
- Vehicle navigation
- Safety protocols
- Route optimization
- Package handling
- Guest coordination
- Time management
- Customer service
- Emergency response
- Attention to detail
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Interpersonal skills
- Passenger safety awareness
- Goal setting
- Commercial driving
- Interpersonal communication
- Vehicle inspections
- Local and long distance driving
- Customer relationships
- Route navigation
- Punctuality
- Confidentiality understanding
- Transportation logs
- Physical fitness
- Passenger Confidentiality
- Inventory management
- Load lifting
- Dispatcher communication
- Payment collection
- Document management
- Stress management
- Safe driving practices
- Vehicle systems maintenance
- GPS and route planning
- Service calls
- Customer-oriented
- Local traffic laws
- Written communication
- 50-pound lifting ability
- Effective communication
- Client service
- Adaptability
- Conflict de-escalation
- Fuel efficiency awareness
- Log book maintenance
- Baggage handling
- Task prioritization
- Safety compliance
- Microsoft Office proficiency
- Organizational skills
- Analytical skills
- Negotiation skills
- Safe driver training
- DOT regulations
- Multitasking
- Coordinate pickups
- Map reading
- Mileage tracking
- Schedule management
- GPS operation
- Excellent Coordination
- Safety management
- Report preparation
- Navigation
- Defensive driving
- GPS technology
- Payment processing
- Client relationship management
Languages
English, Expert
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Delivery Driver
Amazon
07.2025 - 01.2026
Directory agent
Carnival Cruise Lines
06.2024 - 05.2025
Correctional Officer
Jefferson Parish Sheriff Office
04.2024 - 06.2024
Uber Driver
Uber
05.2023 - Current
Security Guard
Allied Universal
02.2022 - 05.2023
Food Runner
Antoine’s
08.2021 - 12.2021
Freight Team Associate
Home Depot
09.2019 - 03.2021
Fresh Cap 2 Associate
Walmart
07.2018 - 04.2019
High School Diploma -
Martin Luther King Jr. Charter High School
08.2014 - 05.2018