Jerrica Johnson
Olla
Summary
Dynamic municipal administrator with proven expertise from the Town of Urania, excelling in recordkeeping and legal compliance. Recognized for enhancing community engagement through effective meeting coordination and exceptional customer service. Skilled in budget management and document preparation, fostering collaboration and efficiency in local governance.
Experienced municipal professional with proven track record in administrative leadership and public service. Strong organizational and communication skills, adept at managing records, overseeing regulatory compliance, and facilitating community engagement. Known for effective team collaboration, adaptability, and results-driven approach. Skilled in document management, budgeting, and policy implementation, ensuring efficient and transparent operations.
Overview
12
12
years of professional experience
Work History
Town Clerk
Town of Urania
07.2016 - Current
- Managed town records and ensured compliance with local, state, and federal regulations.
- Coordinated public meetings, prepared agendas, and recorded official minutes for transparency.
- Analyzed town policies to recommend improvements aligning with community needs and goals.
- Facilitated smooth transitions during periods of leadership change by maintaining detailed records and assisting incoming officials with necessary guidance.
- Maintained public information service and responded to requests for information.
- Contributed to the preparation of annual reports highlighting accomplishments and progress within the municipality.
- Provided exceptional customer service, addressing resident inquiries and resolving issues promptly.
- Supervised staff members effectively, promoting a collaborative work environment that prioritized quality service delivery to residents.
- Developed an efficient system for managing public records requests, providing prompt response times for citizen inquiries.
- Reviewed and approved vehicle registrations along with titles, plates and decal applications.
- Maintained accurate financial records, contributing to fiscally responsible budget management.
- Assisted in the development of town policies and procedures, contributing to effective governance.
- Participated in continuing education opportunities to stay up-to-date on industry trends and best practices in municipal administration.
- Attended all meetings of town board.
- Coordinated community events, fostering positive relationships between town government and residents.
- Assisted in budget prep, expenditure review, and budget administration.
- Updated documents such as municipal codes and city charters.
- Performed routine data entry or document management.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Stayed up-to-date on Louisiana laws and licensing requirements to complete accurate and efficient reviews.
- Issued public notification of official activities or meetings.
- Recorded and edited minutes of meetings and distributed to appropriate officials or staff members.
- Streamlined document retrieval processes to enhance efficiency in citizen service requests.
Cashier
Mac's Fresh Market
05.2014 - 06.2016
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer and balanced registers daily.
- Trained new staff on operational procedures and customer service standards.
- Resolved customer complaints promptly, ensuring positive shopping experiences.
- Monitored store displays and restocked merchandise to optimize sales opportunities.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Diagnostic Medical Sonography
Delgado Community College
New Orleans, LA05-2027
High School Diploma -
LaSalle High School
Olla, LA05-2013
Skills
- Proficient in Word, Excel, and PowerPoint
- Ten key
- Document preparation
- Administrative support
- Recordkeeping
- Legal compliance
- Tech-Savvy
- Meeting coordination
- Reports preparation
- Council proceedings
- Information processing
- Municipal administration
- Municipal regulations expertise
- Town budget management
- Strong bookkeeping skills
- Problem-solving
- Money handling
- Document management
- Purchasing
- Records management
- Financial report analysis
- Legal notice publishing
- Risk management expertise
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
- Document verification
- Documentation review
- Payment collection
Timeline
Town Clerk
Town of Urania
07.2016 - Current
Cashier
Mac's Fresh Market
05.2014 - 06.2016
Associate of Science - Diagnostic Medical Sonography
Delgado Community College
High School Diploma -
LaSalle High School