Jessica Thompson
Shreveport
Summary
Dedicated professional with a versatile background in healthcare support roles. Recognized for effective team collaboration, attention to detail, and a commitment to providing compassionate care. Ready to leverage expertise to enhance patient outcomes.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Dental Lab Technician
Chris Mott
Shreveport
08.2025 - Current
- Maintained cleanliness and organization of the lab workspace and equipment.
- Created models of patients' mouth by pouring plaster into dental impressions and allowing plaster to set.
- Communicated with dentists regarding patient needs and specifications for dental prostheses.
- Monitored inventory levels of supplies needed for daily operations in the lab.
- Educated patients on oral hygiene practices and post-treatment care.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Medical Assistant
Curana
Bossier City
04.2023 - 08.2025
- Collected patient medical histories and vital signs accurately.
- Maintained electronic health records with attention to detail.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Changed dressings on wounds to prevent infection and check for healing.
Certified Nursing Assistant
Springlake Nursing Home
Shreveport
06.2022 - 03.2023
- Assisted patients with daily living activities and personal care tasks.
- Answered call lights promptly and responded to patient needs accordingly.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs including blood pressure, pulse rate, respiration rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Receptionist
J&J impact counseling
Shreveport
11.2020 - 09.2021
- Greeted clients warmly upon arrival at counseling center.
- Processed client paperwork accurately and confidentially.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Education
Airline High School
Bossier City, LASkills
- Dental impressions
- X-ray preparation
- Patient communication
- Equipment sanitization
- Team collaboration
- HIPAA compliance
- Attention to detail
- Complex Problem-solving
- Organization skills
- Chair-side assistance
- Disinfecting rooms and equipment
- OSHA regulations
- Compassionate and professional
Certification
Psychology certification - September, 2023 ID: SUPPX7452Q
Certified nursing assistant- February, 2024
CPR/AED Certified ID: FC4C1F5
References
References available upon request.
Timeline
Dental Lab Technician
Chris Mott
08.2025 - Current
Medical Assistant
Curana
04.2023 - 08.2025
Certified Nursing Assistant
Springlake Nursing Home
06.2022 - 03.2023
Receptionist
J&J impact counseling
11.2020 - 09.2021
Airline High School