Jessica Boudreaux
Schriever
Summary
Dynamic leader with proven expertise in customer service management and problem-solving, honed as a Store Manager at SUBWAY® Restaurants. Excelled in streamlining operations, enhancing customer satisfaction, and mentoring teams for peak performance. Skilled in inventory and cash management, embodying outstanding communication and team leadership qualities.
Overview
9
9
years of professional experience
Work History
Store Manager
SUBWAY®Restaurants
02.2016 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Accounting
Fletcher Technical College
Schriever Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Inventory management
- Cash management
- Retail inventory management
- Shift scheduling
- Employee training
Timeline
Store Manager
SUBWAY®Restaurants
02.2016 - Current
Accounting
Fletcher Technical College
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