Jessica Buras Brignac
Sorrento
Summary
I am a dedicated and empathetic person, offering experience in direct patient care and medical office management. I am committed to obtaining the highest level of patient satisfaction. I have the training and knowledge to comply with regulatory and HIPAA practice standards. I have built trust and rapport with patients through excellent communication and interpersonal skills. As an employee, I believe integrity is everything, and organization is the key to success.
Overview
13
13
years of professional experience
Work History
Medical Assistant II
Our Lady of the Lake-St Elizabeth
Gonzales
01.2025 - Current
- Scheduled appointments and managed patient flow efficiently.
- Maintained cleanliness and organization of examination rooms.
- Prepared and sterilized medical instruments for procedures.
- Supported physicians during examinations and minor surgical procedures.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
Office Manager/Regional Payroll
Palacios Marine Industrial
Convent
09.2021 - 11.2024
- Coordinated office operations to ensure smooth workflow and efficiency.
- Managed scheduling for team meetings and client appointments effectively.
- Oversaw inventory management of office supplies and equipment.
- Assisted in preparing reports and presentations for management reviews.
- Trained new staff on office procedures and software systems.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Medical Assistant
St. Elizabeth Physicians
Gonzales
07.2017 - 09.2021
- Assisted physicians with patient examinations and procedures.
- Performed routine lab tests and communicated results to providers.
- Educated patients on treatment plans and medication instructions clearly.
- Assisted in Gastroenterology for 2 years and 2 years in Psychology
Medical Receptionist/Front Desk Manager
LaPlace Dermatology Clinic
Laplace
07.2015 - 03.2017
- Verified insurance information and processed patient documentation accurately.
- Scheduled appointments using electronic health record systems.
- Maintained organized patient records in compliance with privacy regulations.
- Assisted medical staff by coordinating patient flow and managing inquiries.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
Medical Claims Examiner
Peoples Health Insurance
Metairie
06.2012 - 01.2014
- Reviewed medical claims for accuracy and compliance with policy guidelines.
- Analyzed claim submissions to identify discrepancies and required documentation.
- Communicated with healthcare providers to clarify claim details and resolve issues.
Education
Medical Assistant - Certified Medical Assistant
Eastern College
Metairie, LA06-1999
East St. John High School
Reserve, LA05-1995
Skills
- Medical terminology
- EMR documentation
- Office management
- Insurance authorizations
- Inventory and supply management
- Medical office administration
- Clinical and administrative support
Timeline
Medical Assistant II
Our Lady of the Lake-St Elizabeth
01.2025 - Current
Office Manager/Regional Payroll
Palacios Marine Industrial
09.2021 - 11.2024
Medical Assistant
St. Elizabeth Physicians
07.2017 - 09.2021
Medical Receptionist/Front Desk Manager
LaPlace Dermatology Clinic
07.2015 - 03.2017
Medical Claims Examiner
Peoples Health Insurance
06.2012 - 01.2014
Medical Assistant - Certified Medical Assistant
Eastern College
East St. John High School