Jessica LeJeune
Sulphur
Summary
Dynamic professional with a proven track record in relationship building and complex problem-solving, demonstrated at Calcasieu Parish School System and beyond. Excelled in roles requiring adaptability and effective communication, achieving trusted status as a substitute teacher and streamlining accounting processes at Burgess & Burgess, CPAs. Skilled in activity and records management, consistently enhancing operational efficiency and client satisfaction.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Calcasieu Parish School System
Lake Charles, LA
08.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Insurance Agent
City Savings Financial Services
Sulphur, LA
08.2014 - 01.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Director of Children's and Family Ministry
Moss Bluff United Methodist Church
Lake Charles, LA
04.2012 - 08.2014
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Identified and recruited potential volunteer workers.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Personal Assistant
Treasures of Marilyns
Lake Charles, LA
03.2010 - 02.2012
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Coordinated events and functions with attention to detail ensuring successful execution.
Accounting Assistant
Burgess & Burgess, CPAs
Sulphur, LA
06.2005 - 12.2009
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NHSkills
- Adaptable
- Relationship building and management
- Verbal and written communication
- Complex Problem-solving
- Activity management
- Records management
Timeline
Substitute Teacher
Calcasieu Parish School System
08.2021 - Current
Insurance Agent
City Savings Financial Services
08.2014 - 01.2018
Director of Children's and Family Ministry
Moss Bluff United Methodist Church
04.2012 - 08.2014
Personal Assistant
Treasures of Marilyns
03.2010 - 02.2012
Accounting Assistant
Burgess & Burgess, CPAs
06.2005 - 12.2009
Bachelor of Arts - Human Services
Southern New Hampshire University