Jessica LeJeune
Sulphur
Summary
Dynamic professional with a proven track record in relationship building and complex problem-solving, demonstrated at Calcasieu Parish School System and beyond. Excelled in roles requiring adaptability and effective communication, achieving trusted status as a substitute teacher and streamlining accounting processes at Burgess & Burgess, CPAs. Skilled in activity and records management, consistently enhancing operational efficiency and client satisfaction.
Overview
20
20
years of professional experience
Work History
Substitute Teacher
Calcasieu Parish School System
08.2021 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Insurance Agent
City Savings Financial Services
08.2014 - 01.2018
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
Director of Children's and Family Ministry
Moss Bluff United Methodist Church
04.2012 - 08.2014
- Prepared, coordinated and distributed information about yearly schedule of activities and classes.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Identified and recruited potential volunteer workers.
- Sourced, modified and prepared class curricula and targeted lesson plans based on subject matter requirements.
Personal Assistant
Treasures of Marilyns
03.2010 - 02.2012
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Coordinated events and functions with attention to detail ensuring successful execution.
Accounting Assistant
Burgess & Burgess, CPAs
06.2005 - 12.2009
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Education
Bachelor of Arts - Human Services
Southern New Hampshire University
Hooksett, NHSkills
- Adaptable
- Relationship building and management
- Verbal and written communication
- Complex Problem-solving
- Activity management
- Records management
Timeline
Substitute Teacher
Calcasieu Parish School System
08.2021 - Current
Insurance Agent
City Savings Financial Services
08.2014 - 01.2018
Director of Children's and Family Ministry
Moss Bluff United Methodist Church
04.2012 - 08.2014
Personal Assistant
Treasures of Marilyns
03.2010 - 02.2012
Accounting Assistant
Burgess & Burgess, CPAs
06.2005 - 12.2009
Bachelor of Arts - Human Services
Southern New Hampshire University
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