Jessica Lewis
Shreveport
Summary
Compassionate Family Service Advocate with experience in supporting children, families, and schools through challenging circumstances. Skilled in developing and implementing effective intervention strategies to address emotional, behavioral, and educational needs. Strong ability to collaborate with educators, healthcare professionals, and community agencies to coordinate support services. Demonstrated impact in improving family dynamics and student outcomes through tailored case management and advocacy efforts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Service Advocate
CCAA
Shreveport
12.2019 - Current
- Organized and facilitated recreational activities for children of low-income families.
- Coordinated transportation arrangements for clients who needed access to medical care or other essential services.
- Assisted families in accessing community resources such as housing assistance, food stamps, employment services.
- Conducted home visits, assessed family dynamics, and evaluated client's needs.
- Documented case notes, progress reports, and other relevant information in client files.
- Provided crisis intervention services and short-term counseling to families in need.
- Facilitated group meetings with clients to discuss topics related to parenting skills or family conflict resolution techniques.
- Educated clients on financial literacy topics such as budgeting or credit management.
- Maintained a professional relationship with all stakeholders involved in client cases.
- Developed individualized service plans for clients and monitored progress towards goals.
- Created educational materials about available resources or programs offered by the agency.
- Participated in trainings and workshops related to family support services and evidence-based interventions.
- Followed data security regulations to keep client information confidential.
- Partnered with families and provided resources to build growth that promoted better self-reliance.
- Determined availability of services and programs within community for parents with disabled youngsters.
- Identified appropriate community resources and provided referrals for services.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Maintained confidentiality through stringent handling of charts and data.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
Teacher's Assistant
CCAA
Shreveport
10.2018 - 12.2018
- Instructed and monitored students in use and care of equipment and materials.
- Supported classroom teacher in managing a diverse classroom of students.
- Created and maintained a safe and engaging learning environment for all students.
- Participated in professional development workshops and training sessions.
- Participated in professional development workshops to improve teaching skills and knowledge.
- Assisted teachers with lesson preparation and curriculum implementation.
- Assisted in organizing and supervising school events and field trips.
- Monitored student progress and provided feedback to both students and teachers.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Supervised children and participated with children in activities.
Cook Manger
CCAA
Shreveport
09.2016 - 10.2018
- Supervised and trained kitchen staff on proper preparation techniques.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Organized storage areas for efficient usage of space.
- Adhered to food safety standards when storing and preparing foods.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Maintained confidentiality of sensitive information and documents.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Education
BSHRTM
Cavite State University
Philippines03-2016
General Studies
Southern University At Shreveport
Shreveport, LASkills
- Case management
- Community resources
- Data documentation
- Family assessments
- Service planning
- Behavioral management
- Child development
- Client confidentiality
- Professional development
- Family dynamics
- Parent education
- Conflict resolution
- Client advocacy
- Parenting education
- Family needs assessments
- Effective communication
- Eligibility assessments
- Community resource coordination
- Multitasking capacity
- Parenting skills training
- Goal setting
- Adaptability and flexibility
- Active listening
- Child advocacy
- Client documentation
- Client education
Certification
Family Service Credentials
ERSEA Certification
Child Care Health CErtification
CPR Instructor
Timeline
Family Service Advocate
CCAA
12.2019 - Current
Teacher's Assistant
CCAA
10.2018 - 12.2018
Cook Manger
CCAA
09.2016 - 10.2018
BSHRTM
Cavite State University
General Studies
Southern University At Shreveport
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