Jessica Little
Covington,LA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate / Herbalist
Green Oaks Apothecary
10.2020 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Restaurant Waiter
Vera's Seafood
09.2018 - 10.2020
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Bachelor of Science - Psychology
Southeastern Louisiana University
Hammond, LA05.2023
Mushroom Mycelium Consultant Certification -
Host Defense
11.2022
High School Diploma -
Pearl River High School
Pearl River, LA05.2019
Skills
- Sales Training
- Market Research
- Money Handling
- Excellent People Skills
- Adapt to Diverse Groups
- Social Perceptiveness
- Verbal Communication
- Customer Service
- Teamwork and Collaboration
- Listening Skills
- Hospitality and Accommodation
Herbalism and Art Creator
My Position at Green Oaks Apothecary includes extensive knowledge of alternative medicine for anxiety and depressive disorders. I also create art locally.
Timeline
Sales Associate / Herbalist
Green Oaks Apothecary
10.2020 - Current
Restaurant Waiter
Vera's Seafood
09.2018 - 10.2020
Bachelor of Science - Psychology
Southeastern Louisiana University
Mushroom Mycelium Consultant Certification -
Host Defense
High School Diploma -
Pearl River High School
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