Jessica Maurin
Metairie
Summary
Dedicated office manager with a strong focus on customer service and team collaboration. Proven ability to resolve guest complaints effectively, enhancing customer satisfaction and fostering lasting relationships.
Overview
4
4
years of professional experience
Work History
Office Manager
Dazet Plaza
Kenner, LA
11.2020 - 05.2025
- Supervised front desk staff, fostering a collaborative and efficient work environment.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Completed daily housekeeping around the property.
Education
High School Diploma -
Bonnabel High School
Kenner, LA05-1993
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Dazet Plaza
11.2020 - 05.2025
High School Diploma -
Bonnabel High School