Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessica Melendez Lazo

Prairieville

Summary

Dynamic Licensed Esthetician with a proven track record at OM Electrolysis, excelling in client consultations and treatment documentation. Skilled in sanitation practices and fostering strong customer relationships, I consistently enhanced service offerings and product sales, driving business growth while ensuring a clean and compliant environment. Bilingual communication further enriches client interactions.

Passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.

Esthetician with strong business, sales, and customer service skills necessary to meet spa goals and exceed client expectations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Licensed Esthetician

OM Electrolysis
Fairfax
08.2024 - Current
  • Provided customized skin care treatments to clients based on their individual skin type and needs.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Kept detailed records of all treatment sessions performed in accordance with state regulations.
  • Set up patient rooms and sterilized equipment.
  • Scheduled patient consultations and treatments using medical software.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Maintained a clean and sanitary work environment in accordance with state regulations.

Bar/Restaurant Server (Part-time)

The Generator DC
Washington
05.2021 - 02.2025
  • Provided exceptional service to high volume of daily customers.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Prepared checks, itemizing total meal costs and taxes.

Freelancer Esthetician

La Moda Electrolysis
Falls Church
01.2020 - 08.2024
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Recommended additional treatments or products based on individual customer needs.
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Built positive client relationships and guided clients through treatments.

Education

Basic Esthetician - Cosmetic

The Salon Professional Academy DC
Washington, DC
09-2023

High School Diploma -

High Point
Beltsville, MD
06-2018

Some College (No Degree) - Business Management

Prince George's Community College
Upper Marlboro, MD

Skills

  • Client consultation
  • Sanitation practices
  • Treatment documentation
  • Customer relationship management
  • Time management
  • Effective communication
  • Team collaboration
  • Record keeping accuracy
  • Strong communication skills
  • Bilingual communication

Timeline

Licensed Esthetician

OM Electrolysis
08.2024 - Current

Bar/Restaurant Server (Part-time)

The Generator DC
05.2021 - 02.2025

Freelancer Esthetician

La Moda Electrolysis
01.2020 - 08.2024

Basic Esthetician - Cosmetic

The Salon Professional Academy DC

High School Diploma -

High Point

Some College (No Degree) - Business Management

Prince George's Community College
Jessica Melendez Lazo