Jessica Patton
Shreveport
Summary
Dynamic professional with a proven track record at Margaretville Casino, excelling in efficient multitasking and customer service. Recognized for training new hires and enhancing workflow, while actively contributing to continuous improvement initiatives. Skilled in customer service and management, ensuring high-quality service and operational excellence in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Line Attendant
Margaritaville Casino
2022.07 - 2025.08
- Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
- Checked supplies and prep lists to prepare items in timely fashion.
- Trained new hires on proper procedures, safety protocols, and equipment operation, ensuring a smooth transition into the role.
- Supported continuous improvement initiatives by actively participating in brainstorming sessions and implementing suggestions from management.
Server
Catfish Village
2023.07 - 2025.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Business Administration - Business Administration
Bossier Parish Community College
Bossier City, LA2028-05
Trade - Culinary
Job Corps
Lakeshore, LA2023-08
Skills
- Efficient multitasking
- Production on lines
- Electrical troubleshooting
- Management
- Customer service
Timeline
Server
Catfish Village
2023.07 - 2025.06
Line Attendant
Margaritaville Casino
2022.07 - 2025.08
Associate of Business Administration - Business Administration
Bossier Parish Community College
Trade - Culinary
Job Corps