Summary
Overview
Work History
Education
Skills
Timeline
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Jessica Patton

Shreveport

Summary

Dynamic professional with a proven track record at Margaretville Casino, excelling in efficient multitasking and customer service. Recognized for training new hires and enhancing workflow, while actively contributing to continuous improvement initiatives. Skilled in customer service and management, ensuring high-quality service and operational excellence in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Line Attendant

Margaritaville Casino
07.2022 - 08.2025
  • Ensured timely completion of projects by effectively prioritizing tasks and managing time efficiently.
  • Checked supplies and prep lists to prepare items in timely fashion.
  • Trained new hires on proper procedures, safety protocols, and equipment operation, ensuring a smooth transition into the role.
  • Supported continuous improvement initiatives by actively participating in brainstorming sessions and implementing suggestions from management.

Server

Catfish Village
07.2023 - 06.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Associate of Business Administration - Business Administration

Bossier Parish Community College
Bossier City, LA
05-2028

Trade - Culinary

Job Corps
Lakeshore, LA
08-2023

Skills

  • Efficient multitasking
  • Production on lines
  • Electrical troubleshooting
  • Management
  • Customer service

Timeline

Server

Catfish Village
07.2023 - 06.2025

Line Attendant

Margaritaville Casino
07.2022 - 08.2025

Associate of Business Administration - Business Administration

Bossier Parish Community College

Trade - Culinary

Job Corps

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Jessica Patton