Jessica Reaux
New Orleans, LA
Summary
Results-oriented inventory specialist with expertise in regulatory compliance and inventory optimization, achieving a 20% reduction in stock discrepancies and enhancing prescription turnaround time by 15%, ensuring efficient pharmacy operations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Galleria Medical Pharmacy
Metairie
01.2026 - Current
- Facilitated training sessions for new technicians on pharmacy procedures and relevant software systems.
- Developed and updated customer profiles with demographic details, allergies, and medications in pharmacy databases.
- Functioned as first point of contact for new clients to enhance service delivery.
- Oversaw fax/email correspondence, achieving a 10% reduction in order processing time.
- Nurtured relationships with local physicians, leading to a 15% increase in prescription volume over six months.
Inventory Specialist
CVS Health
New Orleans
10.2023 - Current
- Ensured compliance by investigating discrepancies and implementing corrective actions.
- Accurately maintained records of controlled substances in accordance with DEA regulations.
- Performed inventory audits regularly to identify and address discrepancies.
- Inspected and stocked medication shipments, disposing of expired or damaged items.
- Optimized workflow with pharmacy staff, resulting in a 15% increase in prescription turnaround time.
- Reduced stock discrepancies by 20% through effective inventory monitoring, preventing shortages or overstock.
Pharmacy Technician Trainee
CVS Health
New Orleans
08.2023 - 10.2023
- Processed customer transactions and managed cash register operations efficiently.
- Adhered to regulatory guidelines for workplace safety and ensured customer confidentiality.
- Stocked shelves with pharmaceutical products to maintain optimal inventory levels.
- Executed multiple tasks simultaneously while maintaining accuracy and attention to detail.
Intern
Southern University of New Orleans
New Orleans
08.2016 - 12.2020
- Streamlined coordination of support services for students with disabilities to guarantee timely access to necessary resources.
- Contributed to outreach efforts and training events aimed at enhancing awareness of disability rights and inclusive practices.
- Led management of student food pantry by organizing inventory, preparing meals, and engaging with a diverse student body.
- Collaborated with social workers and disability specialists to conduct needs assessments and formulate tailored support plans.
- Provided individualized assistance to deaf students through class involvement, interpreting materials, and facilitating communication.
- Documented student needs, accommodations, and program activities accurately to maintain continuity and accountability.
Education
Bachelor of Arts - Psychology
Southern Univeristy At New Orleans
New Orleans, LA06-2021
Skills
- Medication dispensing
- Pharmacy software
- Inventory management
- Regulatory compliance
- Customer profiling
- Prescription processing
- Relationship building
- Problem solving
- Resolving customer issues
- Patient confidentiality
Certification
- Pharmacy Technician License [2025]
- CPR Certified [2021]
- Immunization Certified [2025]
Timeline
Pharmacy Technician
Galleria Medical Pharmacy
01.2026 - Current
Inventory Specialist
CVS Health
10.2023 - Current
Pharmacy Technician Trainee
CVS Health
08.2023 - 10.2023
Intern
Southern University of New Orleans
08.2016 - 12.2020
Bachelor of Arts - Psychology
Southern Univeristy At New Orleans