Dynamic professional with extensive experience in customer relations and logistics, notably as a General Manager at Zita's Gift Shop. Proven track record in profit/loss management and employee training, enhancing operational efficiency and driving sales. Skilled in visual merchandising and inventory management, consistently delivering exceptional results in fast-paced environments.
Provided exceptional customer service by offering personalized beauty consultations and product recommendations across cosmetic, skincare, haircare, and fragrances. Demonstrated knowledge of current beauty trends and Ulta's product lines to help guest find tailored solutions to their needs and have the VIP guest experience. Worked on the register and strived for loyalty and credit cards with all guest. Completed BOPIS orders.
Worked with others to maintain visual merchandising standards, restocking and setting up promotional and ad displays. Helped with taking in and processing the truck including audits. Maintained an organized back room and assisted with supply orders. Responsible for completing SFS orders, assisting in inventory accuracy, cycle counts and pick list.
Was responsible for all Logistics, marketing, product placement, register, and banking. Balanced registers/safe, Open/closed store, Recorded daily revenues, Delegated staff, Receiving stock and logging invoices, Weekly/Monthly paperwork, Truck/Inventory, Payroll, Hiring, Schematic sets, Visual Merchandising, Signage, Management meetings, Held Conference calls, Cash handling/change orders/deposits, Consistent knowledge of Profit/Loss and Shrinkage.
Inventory Point Team for South Louisiana, Supervised Front End, Receiving, Apparel, Camping, Footwear and Asset Protection. Open/Closed store, Visual Placement, Store Planograms, Interviews/Hiring, Administrative Assistant, Data entry, Traveled for Conferences to return minutes to team, Cash handling, Scheduling, Truck, Invoices, Associate Evaluations, Store Resets, Responsible for weekly and monthly reports.