Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jessie Cole

Baton Rouge,LA

Summary

A resourceful team player dedicated to optimizing operations and minimizing downtime. Renowned for adaptability and consistent delivery of high-quality results under varying conditions.

Overview

8
8
years of professional experience

Work History

Maintenance Technician III 3rd

Charter Comunications
11.2021 - Current
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot outages and performed preventive maintenance.
  • Operated varied hand and power tools to complete repairs.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Collaborate with other departments efficiently to work towards solutions to common issues.
  • Take initiative to proactively improve and maintain plant condition and operation.
  • Take care of material ordering and warehouse upkeep to ensure necessary supplies were available and easy to access.

Field Technician III

Charter Communications
04.2019 - 11.2021
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Communicated with customers to provide updates, gather information and resolve issues to prevent repeats and ensure customer satisfaction, the first time.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Work in all types of weather conditions and various times of day.

OWNER/Operator

Eauxp Contracting
02.2017 - 04.2019
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.

Education

High School Diploma -

Thibodaux High School
Thibodaux
05-2016

Skills

  • Preventive Maintenance
  • Troubleshooting skills
  • Experienced with Microsoft Office applications
  • Skilled in manual tasks
  • Proficient in organization techniques
  • Leadership and communication
  • Fiber splicing and restoration
  • Works with initiative and resourcefulness
  • Collaborative team player

Timeline

Maintenance Technician III 3rd

Charter Comunications
11.2021 - Current

Field Technician III

Charter Communications
04.2019 - 11.2021

OWNER/Operator

Eauxp Contracting
02.2017 - 04.2019

High School Diploma -

Thibodaux High School

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Jessie Cole