Jessie Pellegrin
Covington,La.
Summary
Well-qualified, in assisting in office reception and I have proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
01.2020 - Current
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Real Estate Agent
Brokers
01.2014 - Current
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
Leasing Agent
1st Lake Properties Inc.
01.2017 - 01.2019
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Participated in property inspections to prepare for move-ins and move-outs.
- Kept meticulous records of correspondence between management and tenants.
- Invited prospects to fill out application upon completion of property tour.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Marketed property to local businesses through collateral, emails and phone calls.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Scheduled various contractors to complete needed work on vacant and occupied units.
- Recruited new residents through website advertising and marketing.
- Distributed and followed up on tenant renewal notices.
- Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
Education
No Degree - Real Estate, Management, Leasing
Donaldson School of Real Estate
New Orleans, La.Real Estate Practice - Customer Service
Burk Real Estate School
New Orleans, LA02.2022
Skills
- Complaints Investigation
- Operating Cost Tracking
- Supply Coordination
- Deposits Management
- Local and State Laws
- Client Relations
- Vacancy Marketing
- Customer Relations
- Sales and Marketing
Accomplishments
- Collaborated with a team of reputable companies to complete a renovation on an old school "School Days" complex in New Iberia, La. I worked for HRI at the time and I was the Manager/Leasing Agent.
- Assisted management with the training of 10 new staff members.
- Responded to over 150 customer inquiries each day.
Timeline
Shift Supervisor
CVS Pharmacy
01.2020 - Current
Leasing Agent
1st Lake Properties Inc.
01.2017 - 01.2019
Real Estate Agent
Brokers
01.2014 - Current
No Degree - Real Estate, Management, Leasing
Donaldson School of Real Estate
Real Estate Practice - Customer Service
Burk Real Estate School
Similar Profiles
Anastasios DonesAnastasios Dones
Pharmacist at CVS – CVS PharmacyPharmacist at CVS – CVS Pharmacy
Faiza AliFaiza Ali
Certified Pharmacy Technician at Giant Pharmacy & CVS PharmacyCertified Pharmacy Technician at Giant Pharmacy & CVS Pharmacy
Carmen D Cintrón MarreroCarmen D Cintrón Marrero
Customer Service at CVS Pharmacy/Caribe Pharmacy HoldingCustomer Service at CVS Pharmacy/Caribe Pharmacy Holding